Pamela Barnes
Stone Mountain,GA
Summary
To obtain a responsible position within an established organization that values loyalty and work ethic, as well as allows opportunities for professional advancement. Willing to take advantage of training that will enhance my value to the company.
Skilled in all aspects of customer service and successful team building Support for large groups and individuals Strengths in motivational techniques, problem-solving, trouble-shooting and sales support staff Extremely Organized Planning and implementing proactive procedures Maintaining Inventories
Overview
18
18
years of professional experience
Work History
Machine Operator
Bio Lab
Conyers, GA
10.2021 - Current
- Set up and adjusted equipment and properly configured machines for daily operation.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Meeting daily production and Inventory counts
Assistant Store Manager
Goodwill of North Georgia
Smyrna, GA
01.2018 - 10.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Making Bank Deposits
Assistant Manager
La Madeleine French Bakery & Café
Buford, GA
06.2015 - 11.2018
- Strategically scheduled team members to maintain optimal staffing levels at all times
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Communicated clear expectations and goals to each team member
- Built relationships with customers to increase likelihood of repeat business
General Manager
Burger King
Jonesboro, GA
01.2012 - 01.2013
- In charge of sales and profits
- Developed new process for employee evaluation which resulted in performance improvements
- Worked directly with employees to achieve daily goals
- Stocked and replenished merchandise according to store merchandising layouts
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand
Assistant Manager
Arby's
Covington, GA
01.2008 - 12.2012
- Handled scheduling duties to ensure that the restaurant was properly staffed at all times
- Assigned work to team members based on company needs, personal strengths and job knowledge
- Created effective weekly schedules
- Maintained annual operating plans
Assistant Manager
Popeyes Louisiana Kitchen
Lithonia, GA
01.2007 - 02.2008
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Monitoring daily & weekly inventory
- Actively pursued personal learning and development opportunities
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
- Worked with the management team to implement the proper division of responsibilities
Education
High School Diploma -
Picayune Memorial High School
Picayune, Mississippi01.1984
Skills
- Customer service
- Team building
- Motivational techniques
- Problem-solving
- Trouble-shooting
- Sales support
- Organization
- Planning
- Implementing procedures
- Inventory management
Timeline
Machine Operator
Bio Lab
10.2021 - Current
Assistant Store Manager
Goodwill of North Georgia
01.2018 - 10.2021
Assistant Manager
La Madeleine French Bakery & Café
06.2015 - 11.2018
General Manager
Burger King
01.2012 - 01.2013
Assistant Manager
Arby's
01.2008 - 12.2012
Assistant Manager
Popeyes Louisiana Kitchen
01.2007 - 02.2008
High School Diploma -
Picayune Memorial High School