Vanity Sanders
Temple,Texas
Summary
Organized and dependable health care professional skilled in managing multiple priorities effectively. Strong knowledge of medical terminology and patient care tasks enhances productivity in medical facilities. Proven ability to deliver excellent patient care while performing clerical duties efficiently. Seeking a position as a medical assistant to contribute to a dynamic healthcare team.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Group Leader
CSL Plasma
Temple, Texas
03.2022 - Current
- Supervised daily operations for plasma collection and donor care, ensuring compliance with safety standards and enhancing donor experience.
- Trained staff on safety protocols and best practices for donor interactions.
- Facilitated communication among team members to swiftly resolve issues, promoting a collaborative and responsive work environment.
- Assisted customers with inquiries to ensure satisfaction and address concerns.
- Executed diverse responsibilities without supervision. to accomplish a wide variety of duties.
Mental Health Technician
Canyon Creek Behavioral Health
Temple, Texas
06.2023 - 09.2023
- Facilitated group therapy sessions to promote engagement and foster support among participants.
- Educated patients on coping strategies and self-care techniques for mental wellness.
- Documented changes in patient behavior and communicated significant observations to clinical team for timely intervention.
- Monitored patient behavior and mental health status during daily activities to ensure safety and well-being.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Customer Service Representative
TTEC
Temple, Texas
11.2020 - 02.2022
- Resolved customer inquiries and issues promptly, contributing to higher satisfaction levels.
- Educated customers on billing procedures, processed payments, and assisted with payment options.
- Maintained professionalism and composure in high-pressure situations, effectively defusing tension.
- Documented customer interactions thoroughly to ensure accurate records and facilitate follow-up.
Education
Nationally Registered Certified Medical Assistant (NRCCA) - Medical Assisting
The College of Health Care Professions TX
09-2026
High School Diploma -
Belton High School
Belton, TX06-2013
Skills
- Patient care and support
- Customer service excellence
- Team collaboration
- Medical terminology proficiency
- Data entry accuracy
- Patient scheduling management
Certification
BLS-American Heart Association, Issued 06/13/2026, Nationally Registered Certified Medical Assistant (NRCCA), Issued 08/29/2026
Timeline
Mental Health Technician
Canyon Creek Behavioral Health
06.2023 - 09.2023
Group Leader
CSL Plasma
03.2022 - Current
Customer Service Representative
TTEC
11.2020 - 02.2022
Nationally Registered Certified Medical Assistant (NRCCA) - Medical Assisting
The College of Health Care Professions TX
High School Diploma -
Belton High School