Vankiesha Davis
Business Administration
Tupelo,MS
Summary
An independent and dedicated individual with a bachelor’s degree in Business Administration is seeking a position within business to enhance knowledge and skills to earn opportunities for new career development opportunities and challenges. Exhibits a positive attitude, impeccable written and verbal communication skills, excellent organizational and leadership skills. Guaranteed to provide satisfaction, success, and excellent work environment experiences. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of post-secondary education
6
6
years of professional experience
Work History
Loan Document Preparation Specialist
BancorpSouth Bank
Tupelo, MS
06.2021 - Current
- Complete and mail customers relevant preliminary documents that are required for loan services.
- Carefully review loan documents to ensure that branch employees are adhering to policies and procedures.
- Review loan request for credit and enter required information for Consumer Lending Services for credit decision.
- Assist lenders in understanding identified issues in loan notebooks prior to closing and guide them on corrections.
Branch Support Specialist
BancorpSouth Bank
Tupelo, MS
11.2017 - 06.2021
- Managed over 50 branch employee calls per day and completed reviews and running transactions accurately into teller system.
- Approved and validated opening and closing accounts for branch employees.
- Properly corrected documentation and or communicated with branch manager to ensure all errors are corrected efficiently.
- Provided enthusiastic and knowledge to customers from branch and educate them on banking products that benefit their needs.
Scheduling
North Mississippi Medical Center
Tupelo, MS
02.2019 - 09.2019
- Contacted patients to schedule, reschedule, and cancel appointments.
- Ensured that all patient information was accurate and updated before scheduled appointments.
- Maintained direct contact with staff to maintain accuracy of all billing and patient documentation.
- Entered information immediately into data base system which decreased room for error and excessive paperwork.
Customer Service and Credit Card Specialist
BancorpSouth Bank
Tupelo, MS
07.2016 - 11.2017
- Aided with updating and correcting information on customer accounts.
- Clarified customers concerns by obtaining information on their transactions.
- Assisted with credit card payments as requested by customers and assisted with online banking issues.
- Followed privacy guidelines when storing records of customers information in proper database systems.
- Managed 20+ amounts of inbound and outbound calls in a timely manner, assisted customer needs, faxed information, and received information.
Education
Bachelor of Science - Business Administration
Mississippi University For Women
Columbus, MS 01.2018 - 05.2020
Associate of Arts - General Studies
Itawamba Community College
Fulton, MS 08.2011 - 05.2014
High School Diploma -
Tupelo High School
Tupelo, MS 08.2007 - 05.2011
Skills
Analytical Problem-Solving Skillsundefined
Timeline
Loan Document Preparation Specialist
BancorpSouth Bank
06.2021 - Current
Scheduling
North Mississippi Medical Center
02.2019 - 09.2019
Bachelor of Science - Business Administration
Mississippi University For Women
01.2018 - 05.2020
Branch Support Specialist
BancorpSouth Bank
11.2017 - 06.2021
Customer Service and Credit Card Specialist
BancorpSouth Bank
07.2016 - 11.2017
Associate of Arts - General Studies
Itawamba Community College
08.2011 - 05.2014
High School Diploma -
Tupelo High School
08.2007 - 05.2011
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