Vanna Uptagraft
Mobile
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
7
7
years of professional experience
Work History
Waitress
Tp crockmiers
Mobile
10.2023 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took accurate orders and communicated them to kitchen staff efficiently.
- Maintained cleanliness and organization of tables and dining area.
- Assisted in training new staff on service standards and procedures.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints promptly to ensure satisfaction.
- Prepared and restocked supplies for service during busy shifts.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
Hairdresser
Sola salons
Mobile
01.2019 - Current
- Styled hair using cutting, coloring, and texturizing techniques.
- Consulted with clients to determine desired hairstyles and preferences.
- Maintained a clean and organized workstation throughout the day.
- Educated clients on proper hair care products and techniques.
- Managed appointment scheduling to optimize client flow and service delivery.
- Researched industry trends to stay updated on new styles and techniques.
- Collaborated with team members to achieve a positive salon atmosphere.
- Maintained cleanliness of salon equipment, tools and work areas.
- Developed relationships with regular clients by providing excellent customer service.
- Responded to customer inquiries by phone, email, and in person.
- Provided consultations to discuss hairstyle options for clients.
- Greeted customers, answered phones and booked appointments.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Analyzed hair texture and condition before recommending appropriate styling methods.
Skills
- Customer service
- Cash handling
- Staff training
- Client consultations
- Appointment management
- Cleanliness standards
- Effective communication
- Problem solving
- Relationship building
Timeline
Waitress
Tp crockmiers
10.2023 - Current
Hairdresser
Sola salons
01.2019 - Current