Vannessa Parham
Jonesboro,GA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Reliable Quality Control Specialist with abilities in operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments.
Overview
20
20
years of professional experience
Work History
Quality Lead
Viia Alliance
39111 Six Mile Rd Livonia MI48152
07.2022 - Current
- Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
- Revised and drafted policies and procedures to address deficiencies comprehensively.
- Inspected items and compared against standards to meet regulatory requirements.
- Assessed products or services to evaluate conformance with quality standards.
- Maintained service records
- Supported quality control assessments on manufacturing floor.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
- Reported problems and concerns to management.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Performed tests and inspections to conform to established standards.
- Conducted data review and followed standard practices to find solutions.
- Developed and implemented procedures to meet product quality standards.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Reviewed production processes and identified potential quality issues.
- Adapted procedures to mitigate issues and improve deficiencies.
Supervisor
Schwans Global Supply Chain
Atlanta Ga
11.2010 - 12.2021
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Devised and implemented processes and procedures to streamline operations.
- Boosted team performance by developing customer service training materials and conducting service training.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted routine inspections to check quality and compliance with established specifications.
- Developed and implemented customer service policies to enhance satisfaction.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained compliance with company policies, objectives, and communication goals.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Generated reports detailing findings and recommendations.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Resolved issues quickly to maintain productivity goals.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Achieved on-time shipments goal by empowering employees to continued success.
- Troubleshot equipment to reduce service calls and downtime.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Managed team of 60 production associates, overseeing productive production processes and meeting all deadlines.
- Managed staff hiring, training and supervision.
- Implemented policies and standard operating procedures for continuous improvement.
Front Line Supervisor
Publix Atlanta Bakery
Atlanta Georgia
11.2003 - 08.2009
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Maintained transaction security by verifying payment cards against identification.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Managed and prioritized production processes and implemented production plans.
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Enforced safety policies and procedures to decrease potential employee injuries
- Managed proper staffing level daily by checking sick leaves and forecasting employee vacations and unanticipated absences.
- Verified operation of equipment by evaluating equipment, performing troubleshooting and calling for repairs.
- Coordinated and managed line shutdowns, production startups and changeovers.
- Mentored team members to enhance professional development and accountability in workplace.
- Inspected products prior to shipment to verify accurate labeling and recordkeeping.
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Created employee schedules to align coverage with forecasted demands.
General Laborer
Hormel Foods
Tucker, GA
07.2003 - 11.2003
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Assisted team members with tasks that require group effort.
- Read work orders to determine work assignments and equipment and materials needed.
- Notified supervisors of defective equipment or material.
- Solved and identified any complex issues that impacted management.
- Performed quality checks on products and materials to identify any defects.
- Performed general housekeeping and cleaning tasks.
- Operated forklift to load and unload materials and equipment on trucks.
- Worked alongside staff to discuss and implement best practices and exceed team objectives.
Education
No Degree -
Skills
- Failure Analysis
- Finished Goods Coordination
- Compliance with Operation Procedures
- Elevator Operations
- Safety Training
- Training Records
- Training Assessment
- Training Recordkeeping
- Equipment Training
- Quality Assurance
- Maintaining Clean Work Areas
- Manufacturing Procedures
- Team Meetings
- Production Standards
- Product Specifications
- Manufacturing Engineering
- Lean Six Sigma
- Continuous Improvement Process
- Production and Processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quality Lead - Viia Alliance
07.2022 - Current
Supervisor - Schwans Global Supply Chain
11.2010 - 12.2021
Front Line Supervisor - Publix Atlanta Bakery
11.2003 - 08.2009
General Laborer - Hormel Foods
07.2003 - 11.2003
Enterprise State Community College - No Degree,