Proven Security Officer with a solid background in emergency response and customer service, notably with Allied Universal Security Services. Excelled in incident reporting and fostering safety, enhancing security measures through vigilant patrols and risk assessments. Demonstrated leadership by training peers and improving customer satisfaction, blending hard skills like report writing with strong interpersonal abilities.
Work History
Security Officer
Allied Universal Security Services
04.2024 - Current
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
Security
03.2019 - 11.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Cashier Supervisor
7-eleven
02.2021 - 02.2022
Quickly and accurately counted drawers at start and end of each shift.
Built positive relationships with customers to increase repeat business.
Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.