Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanshi Kapadia

Brisbane,QLD

Summary

Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Seasoned Customer and Dispatching Service Representative with background in coordinating efficient routes, managing customer inquiries, and resolving service issues. Demonstrates strong problem-solving skills coupled with ability to remain calm under pressure. Led team initiatives to improve customer satisfaction ratings and streamline dispatch operations in previous roles. Strengths include exceptional communication, multitasking capabilities, and commitment to delivering high-quality customer service.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Sankalp Restaurant Annerly
Brisbane, QLD
12.2023 - Current
  • Set up banquet rooms for special events including weddings, parties, business meetings.
  • Assisted with setting up the dining area before shift began.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Greeted guests and answered questions about menu items.

Pizza Maker

Domino's Pizza Yeronga
Brisbane , QLD
09.2023 - 11.2023
  • Prepared dough and sauce for pizzas according to recipes.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Adhered to sanitation standards when handling food products and utensils.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Measured ingredients accurately using measuring cups or scales.
  • Handled customer orders in a timely manner, ensuring accuracy of order.

Pizza Maker

Crust Pizza Aspley
Brisbane, QLD
  • Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
  • Stocked shelves with necessary ingredients for making pizzas.
  • Rotated stock items so that oldest product was used first.
  • Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
  • Assisted in loading and unloading food items from delivery trucks.

Team Member

The cheese cake shop Aspley
Brisbane , QLD
  • Identified opportunities for process improvements within the department.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Created detailed reports outlining project progress and results achieved.
  • Collaborated with team members to maximize productivity and efficiency.

Education

Diploma of Health Science - Health Science

Queensland University of Technology
Brisbane, Australia
06-2024

High School - Science Field

Shannen School
Gujrat,India
05-2021

Skills

  • Food Safety
  • Food Processing
  • Portion Control
  • Ingredient Preparation
  • Customer Service
  • Inventory Management
  • POS Systems
  • Order Taking and Processing
  • Attention to Detail

Languages

English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Professional

Timeline

Restaurant Waiter

Sankalp Restaurant Annerly
12.2023 - Current

Pizza Maker

Domino's Pizza Yeronga
09.2023 - 11.2023

Pizza Maker

Crust Pizza Aspley

Team Member

The cheese cake shop Aspley

Diploma of Health Science - Health Science

Queensland University of Technology

High School - Science Field

Shannen School
Vanshi Kapadia