Deepak Machkuri
Dublin,OH
Summary
Results-driven Analyst with a proven track record at IBing Software Solutions, excelling in data analysis and business process optimization. Skilled in SQL and Power BI, I enhance operational efficiency through strategic insights and cross-functional collaboration, delivering impactful dashboards and user support materials that drive decision-making and improve system adoption.
Overview
3
3
years of professional experience
6
6
Certifications
Work History
Business Analyst
IBing Software Solutions Pvt Ltd
Hyderabad, Telangana
04.2021 - 05.2023
- Led business requirements gathering sessions and translated needs into clear functional documentation to support enterprise application enhancements
- Supported SaaS and enterprise systems by assisting with configuration, data validation, and ongoing system maintenance
- Conducted data analysis using SQL and Excel to identify trends, gaps, and opportunities to improve operational efficiency
- Designed KPI dashboards and reports to support decision-making and reduce manual processes
- Collaborated with stakeholders, product owners, and IT teams to define user stories, prioritize backlogs, and support Agile delivery using Jira
- Mapped end-to-end business processes, identified inefficiencies, and proposed workflow optimizations aligned with business and system requirements
- Supported user access, role assignments, and system controls across enterprise tools
- Assisted with UAT and release testing, documented issues, and coordinated resolution with development teams
- Developed documentation and user support materials to improve adoption and usability of enterprise systems
- Delivered insights and presentations to leadership to support data-driven and process improvement initiatives
Business Analyst
Aricent Technologies
Hyderabad, Telangana
12.2019 - 02.2021
- Conducted stakeholder interviews and requirements workshops to gather and define business needs across enterprise IT systems and client operations
- Performed in-depth data analysis using SQL and Excel to identify system bottlenecks and recommend process improvements
- Designed interactive dashboards using Power BI to present KPIs and performance metrics to leadership
- Developed and maintained user stories and backlog items in Jira, collaborating with cross-functional teams in Agile sprints
- Created process maps, workflow diagrams, and system documentation to support application redesigns and operational efficiency
- Facilitated UAT sessions, documented feedback, tracked defects, and coordinated resolution with developers and QA teams
- Assisted in system releases and post-implementation support to ensure stability and user adoption
- Delivered detailed reports and executive-ready visual summaries to support project evaluations and client recommendations
Education
Master of Science - Business Analytics
Kent State University
Ohio, USA05.2025
Bachelor of Business Administration -
Avinash College of Commerce
Hyderabad, India06.2022
Skills
- Enterprise SaaS applications
- HR systems support
- System administration and configuration
- User access and security
- UAT and regression testing
- Business process analysis
- Data analysis and reporting
- Business intelligence tools
- Power BI and Tableau
- Cross-functional collaboration
Certification
Business Analysis & Process Improvement
Timeline
Business Analyst
IBing Software Solutions Pvt Ltd
04.2021 - 05.2023
Business Analyst
Aricent Technologies
12.2019 - 02.2021
Master of Science - Business Analytics
Kent State University
Bachelor of Business Administration -
Avinash College of Commerce