To seek a challenging position in a growth oriented organization that provides opportunity to expand professional advancement in the field of software engineering and upgrade my skills making a significant contribution to the organization.
45 years of experience in Information Technology which includes Monitoring, Managing, Administration and troubleshooting on multiple platforms
Microsoft certified Azure Administrator with around 4 years of experience in Virtualization
Professionally represents the infrastructure team as a L2 Cloud Engineer for Azure and AWS environments
Performing all the activities based on ITIL standards
Efficient Client handling with excellent interpersonal and presentation skills Recognized leader among the team and volunteer in taking higher responsibilities
Monitor, administer and troubleshoot the issues related to Compute, Network and Storage to meet the organization current and future requirements
Works in a team environment and have good analytical, problem solving and decision-making skills
Works within strict time frames and elevate incidents and problem tickets within defined SLA
Works with various vendors to ensure productive environment
Ability to identify incident trends in order to elevate incidents in accordance with standard protocols
Document all the changes, analysis and known issues for tracking and future references Regularly update and maintain all the necessary documents like SOP's, run books, confluence pages in the central repository
Virtualization: Microsoft Azure, Amazon AWS
Operating systems: Windows Server 2012, Windows Server 2016, Windows Server 2019
Monitoring tools: Azure Monitor, SCOM, Splunk, BMC True sight, BMC BPPM
Ticketing Tools: Service Now, BMC Remedy
Other Tools: MS Office - Word, Excel, PowerPoint, Outlook