Varlese Hall-Grady

The skills to effectively communicate with customers, coworkers and other individuals to answer questions, disseminate information, and address complaints. The know-how to efficiently operate office machines, such as photocopiers, scanners, fax machines, voice mail systems, and computers. Highly motivated self-starter with strong reading comprehension, active listening, writing and speaking skills. The acumen to quickly review files, records, and other documents to obtain information to respond to requests. The know-how to accurately inventory and order materials, supplies, and services. The attentiveness to properly monitor and direct the work of lower-level clerks. An understanding of how to properly answer telephones and direct calls. Committed to organization and maintaining professional offices with exceptional eye for detail. Problem-solver adept at following directions and taking initiative to deliver excellent services. Critical-thinking worker with fantastic customer service skills.

• Excellent Active Listening
• Excellent Speech Clarity
• Excellent Written Expression
• Excellent Oral Expression
• Good Written Comprehension
• Good Oral Comprehension

• Microsoft PowerPoint
• Microsoft Publisher
• Microsoft Outlook
• Microsoft Windows
• Microsoft Excel
• Microsoft Word