Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laney Danzeisen

Burlington,NC

Summary

Reliable and personable professional with proven leadership experience as a shift lead and keyholder. Skilled at building positive customer relationships through a warm, welcoming approach. Detail-oriented and adaptable, with the ability to quickly learn new tasks and thrive in fast-paced environments. Strong record of teamwork, problem-solving, and maintaining high standards of service.

Overview

1
1
year of professional experience

Work History

Shift Lead

O.V. Yonder Outfitters
05.2024 - Current
  • Completed store opening and closing procedures and balanced tills as a keyholder.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees at a time and delegated daily tasks and responsibilities.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Served as belayer for the rock climbing wall, ensuring safety and knowledge of all climbers.

Barista/Açai Bowl Maker

Olivia's Place
12.2024 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and smoothie bowls.

Sunday School Teacher Volunteer

Mercy Hill Church | Northeast Campus
04.2025 - Current
  • Encouraged class participation to build student confidence and interest in church teachings.
  • Collaborated with fellow teachers to exchange best practices and strategies for effective teaching.

Education

Bachelor of Science - Integrative Biology | Ecological Science

Elon University
Elon, NC
06-2029

Associate of Science - Biology

Alamance Community College
Graham, NC
06-2025

High School Diploma -

Alamance Burlington Early College
Graham, NC
05-2025

Skills

  • Customer service
  • Opening and closing duties
  • Leadership
  • Cash handling
  • POS system operation
  • Latte art
  • GriGri usage
  • Decision making
  • Dynamic belaying
  • Reliability

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Sunday School Teacher Volunteer

Mercy Hill Church | Northeast Campus
04.2025 - Current

Barista/Açai Bowl Maker

Olivia's Place
12.2024 - Current

Shift Lead

O.V. Yonder Outfitters
05.2024 - Current

Bachelor of Science - Integrative Biology | Ecological Science

Elon University

Associate of Science - Biology

Alamance Community College

High School Diploma -

Alamance Burlington Early College

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