Varsha Nair

Projects: Bard/Gemini, Consumer Trust, Google Assistant

• Lead and conducted 50+ evaluative and generative end-to-end studies for Google in consideration of key business objectives, including in-depth interviews, usability and concept tests, benchmarking, competitive analyses, and literature reviews.
• Completed 1 research study every 1-3 weeks, with primary responsibilities per project including stakeholder management, study design, developing moderator guides, moderating 9-24 user testing sessions (remote and live), qualitative data analysis, and creating polished, high-visibility report decks.
• Leveraged communication, collaboration, and leadership expertise during independent presentation of research impact and product opportunities in 30-60 minute meetings of 5-15+ stakeholders following each project, while independently fielding questions.
• Provided consulting on prototype development, project scoping, and UX research best practices.

• Lead a project team at a non-profit organization in the conceptualization, discovery, and exploration phases of developing a mobile app feature to assist the daily living of users with brain injury.
• Conducted participant recruitment, competitive analyses, user interviews, and qualitative analysis.
• Provided consulting to other early-career researchers on the UX research process, including sitemaps, persona creation, and test design.
• Delivered a presentation on UX research and provided joint adjudication at the 2022 UC Berkley Tech Impact Challenge as part of community outreach efforts.

• Independently conceptualized and executed end-to-end design procedure in the creation of 2 novel mobile apps (see Stellify and Voiceful), research responsibilities including market analysis, persona creation, user interviews, early-prototype concept testing, and usability testing.
• Implemented qualitative data analysis methods (e.g., rainbow spreadsheets, affinity mapping) to generate insights that drove design iterations.