Varyolet Genebroso
Queens
Summary
Dedicated and detail-oriented professional with experience in transportation, customer service, and administrative support, recognized for ensuring safety, accuracy, and efficiency in fast-paced environments. Skilled in managing client relations, coordinating schedules, and resolving issues with professionalism and empathy. Fluent in English and Spanish (verbal and written communication).
Overview
6
6
years of professional experience
Work History
School Bus Driver
Logan Transportation
Queens
01.2024 - Current
- Operated school bus safely on designated routes in compliance with regulations.
- Conducted pre-trip inspections to ensure vehicle safety and readiness.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Followed all safety protocols when transporting students with special needs or disabilities.
Front Desk Receptionist
Law Office of Eli Babaev
Queens
09.2021 - 12.2023
- Managed multi-line phone system, directing calls to appropriate personnel.
- Scheduled appointments and maintained attorney calendars efficiently.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
Insurance Customer Service Representative
Nationwide
Corona
12.2019 - 06.2021
- Coordinated with underwriters to ensure timely policy issuance.
- Resolved client complaints through effective communication strategies.
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Researched relevant policy information to answer customer questions.
- Assisted customers with filing and tracking of insurance claims, ensuring timely resolution.
Education
High School Diploma -
Long Island City High School
Astoria, NY06-2015
Skills
- Kids safety protocols
- Student supervision
- Safe driver training
- Special needs assistance
Timeline
School Bus Driver
Logan Transportation
01.2024 - Current
Front Desk Receptionist
Law Office of Eli Babaev
09.2021 - 12.2023
Insurance Customer Service Representative
Nationwide
12.2019 - 06.2021
High School Diploma -
Long Island City High School