Vasalia Suniga
Conroe,TX
Summary
Detail-oriented and dependable individual with a background in Sociology and General Business. Strong communication, organizational, and critical thinking skills developed through academic work and real-life experience. Quick to learn new systems, adaptable in fast-paced environments, and committed to delivering quality work. Open to diverse opportunities to build experience and grow professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TPL Claims Representative
Elevate Patient Financial Solutions
Remote
02.2025 - Current
- Managed assigned Third-Party Liability accounts efficiently.
- Maintain an average of 60 unique accounts worked per day
- Facilitated accurate documentation of patient accident and insurance details while ensuring clarity on liability procedures.
- Obtain accident reports from law enforcement agencies.
- Submit hospital bills to insurance companies for payment, and request hospital liens to be filed, as applicable.
- Maintain contact with insurance adjusters and/or personal injury attorneys during the claims adjudication process to ensure that the hospital bill/lien is paid timely and in full.
- Provide updates to Elevate PFS’s account management system as account work is completed.
- Collaborated with management on various projects as required.
- HIPAA Compliance
Shift Supervisor
Starbucks
Conroe, TX
01.2021 - 02.2025
- Foster a positive and inclusive work environment by maintaining open communication with team members and customers, aligning with company values.
- Delegate tasks, supervise daily operations, and ensure team performance meets high standards of customer service and efficiency.
- Coach and mentor partners to enhance skills and encourage professional growth.
- Oversee cash handling, ensuring accuracy and compliance with company policies.
- Manage inventory orders, track product levels, and ensure restocking to meet customer demand.
- Collaborate with fellow supervisors to ensure seamless daily operations and meet business needs.
- Actively uphold company values in interactions with customers and team members.
Assistant Manager
Noe's Crepes, Coffee & Tea
Conroe, TX
12.2018 - 08.2020
- Managed team scheduling, ensuring proper coverage during peak and off-peak hours to optimize labor costs and customer satisfaction.
- Handled cash and reconciled daily transactions while maintaining accurate financial records.
- Conducted regular assessments of store cleanliness and implemented improvements to maintain a safe and welcoming environment.
- Managed daily operations, ensuring smooth workflows and high customer satisfaction.
Education
Associate of Arts - undefined
Lone Star College
Conroe, TXBachelor of Science - Sociology, Minor in General Business
Sam Houston State University
Huntsville, TX12.2026
Skills
- Cash Handling
- Computer Literacy
- Excel
- Google Suite
- Microsoft Office Suite
- Social Media Management
- Communication
- Customer Service
- Employee Training
- On-boarding
- Problem-Solving & Decision Making
- Team Leadership
- Time Management & Organization
- HIPAA Compliance
- Data Entry and Record Keeping
Certification
SHRM-CP, Society for Human Resource Management
Timeline
TPL Claims Representative
Elevate Patient Financial Solutions
02.2025 - Current
Shift Supervisor
Starbucks
01.2021 - 02.2025
Assistant Manager
Noe's Crepes, Coffee & Tea
12.2018 - 08.2020
Associate of Arts - undefined
Lone Star College
Bachelor of Science - Sociology, Minor in General Business
Sam Houston State University