Va Ser Xiong
Brooklyn Park,MN
Summary
Automotive parts management professional with over 20 years of leadership experience, directing operations to achieve over $1 million in monthly sales. Expertise in inventory management, vendor relations, and team development, ensuring operational efficiency and exceptional customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Parts Manager
Rudy Luther Toyota
02.2024 - Current
- Direct all aspects of parts department operations.
- Manage inventory levels, purchasing, and vendor relationships.
- Lead and develop department staff to achieve performance goals.
- Collaborate with service and sales departments to ensure operational efficiency.
- Monitor department profitability and implement process improvements.
- Drove monthly sales to surpass $1 million to enhance department revenue.
Assistant Parts Manager
Rudy Luther Toyota
04.2020 - 02.2024
- Assisted in overseeing daily parts department operations.
- Supported inventory management and purchasing activities.
- Supervised staff and assisted with scheduling and training.
- Ensured timely fulfillment of internal and external parts orders.
Parts Counterperson
Rudy Luther Toyota
03.2015 - 04.2020
- Assisted retail and wholesale customers with parts identification and sales.
- Processed orders accurately and maintained strong customer relationships.
- Coordinated with technicians to ensure availability of required parts.
Parts Shipping & Receiving
Rudy Luther Toyota
02.2011 - 03.2015
- Managed incoming and outgoing parts shipments.
- Verified inventory accuracy and maintained warehouse organization.
- Processed receiving documentation and inventory records.
Parts Driver
Rudy Luther Toyota
12.2007 - 02.2011
- Delivered parts to customers and business partners.
- Maintained delivery schedules and ensured order accuracy.
- Assisted with warehouse and inventory support as needed.
Service Runner
Rudy Luther Toyota
10.2006 - 12.2007
- Supported service department operations.
- Coordinated vehicle movement and assisted technicians with operational needs.
- Maintained an organized and efficient service area.
Lot Runner
Rudy Luther Toyota
09.2005 - 10.2006
- Managed vehicle organization and lot presentation.
- Assisted customers and dealership staff with vehicle location and movement.
- Supported daily dealership operations.
- Detail sold vehicles
Assistant Manager
Jiffy Lube
08.2004 - 09.2005
- Assisted with daily store operations and staff supervision.
- Delivered customer service and resolved customer concerns.
- Supported employee training, scheduling, and inventory management.
- Maintained compliance with company policies and safety procedures.
Education
Intercultural Studies and Christian Ministries -
Crown College
Saint Bonifacius, MN05-2016
Criminal Justice -
Century College
White Bear Lake, MN05-2009
High School Diploma -
Edison Senior High School
Minneapolis, MN06-2004
Skills
- Parts Department Management
- Team Leadership & Development
- Inventory Control
- Shipping & Receiving
- Vendor Relations
- Customer Service
- Automotive Parts Sales
- Process Improvement
- Staff Training
- Logistics & Distribution
- Operations Management
- Problem Solving
Professional Highlights
- Advanced from entry-level Lot Runner to Parts Manager through consistent performance and leadership.
- Nearly two decades of experience within a high-volume automotive dealership environment.
- Extensive knowledge of automotive parts operations, inventory management, logistics, and customer service.
- Experienced in supervising teams, managing department performance, and supporting business growth.
- Easily adaptable to current technology and services.
- Organized and neat.
Accomplishments
- Best of the Best 2024 and 2025 Parts Sales
Certification
- Hazmat Certified
- Master Parts Specialist
Timeline
Parts Manager
Rudy Luther Toyota
02.2024 - Current
Assistant Parts Manager
Rudy Luther Toyota
04.2020 - 02.2024
Parts Counterperson
Rudy Luther Toyota
03.2015 - 04.2020
Parts Shipping & Receiving
Rudy Luther Toyota
02.2011 - 03.2015
Parts Driver
Rudy Luther Toyota
12.2007 - 02.2011
Service Runner
Rudy Luther Toyota
10.2006 - 12.2007
Lot Runner
Rudy Luther Toyota
09.2005 - 10.2006
Assistant Manager
Jiffy Lube
08.2004 - 09.2005
Intercultural Studies and Christian Ministries -
Crown College
Criminal Justice -
Century College
High School Diploma -
Edison Senior High School