Dynamic and adaptable customer service professional with over four years of customer service experience in fast-paced environments. Fluent in 3 languages, I excel in delivering exceptional passenger experiences, prioritizing safety, and ensuring compliance with all airline protocols. With strong interpersonal communication and conflict resolution skills, I consistently provide calm and efficient solutions to challenges. I bring passion for creating welcoming atmosphere for diverse groups and a commitment to enhancing each passenger's journey, making me an ideal fit for Delta's values and team.
• Delivered top-notch customer service, handling a high volume of inquiries with professionalism and efficiency.
• Resolved customer issues promptly, ensuring customer satisfaction and loyalty.
• Excelled in multitasking, critical thinking, and time management in a fast-paced environment