Healthcare professional with expertise in patient care coordination and efficient clinical operations. Proficient in optimizing patient scheduling, insurance verification, and educational support for patients and families. Dedicated to improving patient outcomes and satisfaction through comprehensive care and streamlined processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Women's Care OBGYN
Lake Worth
10.2024 - Current
Assisted with patient examinations and prepared examination rooms, ensuring a smooth and efficient process for obstetric visits.
Coordinated appointments and managed scheduling, enhancing patient access to obstetric care.
Communicated with insurance providers to verify patient coverage and eligibility, facilitating timely treatment for patients.
Patient Care Coordinator
Cigna
02.2022 - 10.2024
Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Coordinated patient care plans with healthcare teams and specialists.
Guided patients and families through insurance processes to ensure access to necessary services.
Partnered with social workers to identify and address non-medical patient needs.
Created educational materials to improve patient understanding of available services.
Medical Receptionist
Certified Foot and Ankle Specialists
08.2020 - 01.2022
Checked patients in and out efficiently, ensuring smooth workflow.
Scheduled, rescheduled, and confirmed appointments to optimize patient flow.
Greeted patients professionally, fostering a welcoming environment.
Ensured accuracy of patient demographics and insurance information to facilitate billing processes.
Verified insurance eligibility and benefit coverage for patients to streamline treatment approvals.
Collected co-pays and outstanding balances from patients at the point of service to maintain account accuracy.
Learned fundamental medical billing and coding processes to support efficient office operations.