Vazira Uzakova
Brooklyn
Summary
Motivated and compassionate individual seeking admission to a Master's program in Speech-Language Pathology. With a solid academic background in Communication Sciences and Disorders, as well as diverse professional experiences, I have developed strong communication, organizational, and problem-solving skills. These experiences, combined with my personal journey as a parent of a child with developmental delays, have ignited my passion for helping individuals overcome speech and language challenges. Committed to applying empathy, dedication, and interpersonal skills, eager to pursue a career in Speech-Language Pathology to make a meaningful impact on individuals' communication and overall quality of life.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Truck Dispatcher
Bravo Logistics INC
08.2023 - Current
- Developed strong relationship with clients through proactive communication and problem-solving support.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Negotiated contracts with carriers to secure the most cost effective transportation solutions for customers needs.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
HHA
Ultimate Services Inc.
01.2021 - 01.2022
- Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Collection Specialist
Ultimate Billing
01.2016 - 08.2017
- Handled incoming calls from customers regarding account status, billing inquiries, payment arrangements.
- Identified delinquent accounts and initiated appropriate collection action in accordance with the company's policies.
- Reviewed accounts for past due balances and contacted customers to arrange payment plans or collect payments.
- Maintained accurate records of all collection activities in the computer system.
- Developed solutions to resolve customer payment disputes or discrepancies.
Education
Bachelor of Arts - Communication Studies And Disorders
Brooklyn College of The City University of New York
08-2021
Skills
- Transport and Distribution Management
- Resilient Problem Solving
- Effective Communication Skills
- Document organization
- Strategic Decision making
- Patience and Persistence
- Emotional Support
Languages
Russian
Native/ Bilingual
Uzbek
Native/ Bilingual
Certification
Certified Natural Health Professional January 2025
Trinity School Of Natural Health-220 Parker Street Warsaw, IN 46580-3843
Timeline
Truck Dispatcher
Bravo Logistics INC
08.2023 - Current
HHA
Ultimate Services Inc.
01.2021 - 01.2022
Collection Specialist
Ultimate Billing
01.2016 - 08.2017
Bachelor of Arts - Communication Studies And Disorders
Brooklyn College of The City University of New York
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