Associate Worker
Urban Air
05.2022 - 08.2022
- Assisted over 50 customers daily with the sign-in process, answering inquiries and ensuring smooth entry into the facility.
- Provided front desk support for pricing and billing issues, resolving 90% of customer concerns on the first interaction.
- Coordinated opening and closing procedures, organizing the facility and ensuring readiness for daily operations, contributing to a seamless customer experience.

