Summary
Work History
Education
Skills
Languages
Timeline
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Vedens Pierrecin

Irvington

Summary

Dynamic and results-oriented Customer Service Representative with a proven track record at Walmart, where I excelled in resolving high-stress situations and boosting customer loyalty through empathetic service. Skilled in active listening and data entry, I effectively balanced customer needs with company policies, enhancing satisfaction and operational efficiency.

Work History

Customer Service Representative

Walmart
10.2023 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Irvington High School
1253 Clinton Avenue, Irvington

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

Spanish

Timeline

Customer Service Representative

Walmart
10.2023 - 03.2024

High School Diploma -

Irvington High School
Vedens Pierrecin