Vee Van Seeters
Egg Harbor
Summary
Demonstrated mastery in problem solving and decision, enabling quick and efficient work under pressure in the front end. Proven track record of managing and resolving customers issues and inquiries with ease. Showed great empathy in customer relations resulting in lasting loyalty and connection with customers. Aiming to reach a higher position so my potential may be fully realized and my understanding may be escalated to a new level.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Acme
04.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism and composure under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased trust and loyalty from customers
- Displayed flexibility where needed including other departments and roles to assist customers
- Responded to customer requests for products, services, and company information with efficiency
- Showed mastery of product knowledge and location honed over my time here at Acme
- Demonstrated how the app functions and how to navigate effectively to customers resulting in increased understanding
Education
High School Diploma -
Oakcrest
Mays Landing, NJSkills
Customer service
Critical thinking
Decision Making
Understanding of opening/closing systems
Timeline
Customer Service Representative
Acme
04.2023 - Current
High School Diploma -
Oakcrest
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