Vellincia Middleton
HENDERSONVILLE,TN
Summary
Highly professional, goal-oriented, and customer friendly real estate agent with knowledge and experience in customer care and sales. Excellent listening skills, oral and written communications. Able to multi-task responsibilities and utilize time effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Benchmark Realty LLC
04.2023 - Current
- Communicate with clients to understand property needs and preferences.
- Maintain connections with clients to encourage repeat business and referrals.
- Advise clients on market conditions and property value for informed decision-making.
- Develop and maintained relationships with clients through networking, postcards, and cold calling.
- Advertise client properties through websites, social media, and real estate guides.
- Marketing strategies to maximize sales and attract new clients.
- Leveraging market knowledge and analysis to provide guidance and advice on best options for clients.
Real Estate Agent
Keller Williams Realty
06.2021 - 04.2023
- Learned to managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Generated leads for sales properties through referrals.
Content Moderator
TikTok
03.2022 - 09.2022
- Approved, reviewed and edited content flowing to website.
- Managed content distribution to online channels and social media platforms.
- Conducted regular content audits to identify gaps and redundancies of content.
- Utilized analytics and site metrics to determine areas of improvement.
Content Moderator
Intellipro Group
08.2021 - 03.2022
- Approved, reviewed and edited content flowing to website.
- Managed content distribution to online channels and social media platforms.
- Conducted regular content audits to identify gaps and redundancies of content.
- Utilized analytics and site metrics to determine areas of improvement.
CUSTOMER SERVICE REPRESENTATIVE WFH
HSN Inc
09.2019 - 03.2020
- Retained a high level of knowledge of the company's products and services to deliver information on complementary offerings and increase cross-selling
- Updated information and details of calls and inquiries in customer service database for future reference
- Assisted customers with questions regarding products and services, delivering exceptional experiences through responsive service
- Generated summaries on issues, refunds and replacements, sending detailed updates to customers.
ACCOUNTS PAYABLE ADMINISTRATIVE ASSISTANT
S & A Electrical, LLC
06.2016 - 12.2017
- Managed financial functions such as accounts payable, accounts receivable and payroll
- Kept records for time management, inventory, income and expenses
- Processed rehires, terminations, garnishments and withholdings
- Corrected payroll transactions by voiding checks and issuing stop payment orders
- Followed all IRS guidelines and state regulations when submitting payroll taxes
- Produced and filed payroll reports every week
- Answered office phone and emails.
ACCOUNTS RECEIVABLE COLLECTIONS SPECIALIST
FRANKE/ Service Solutions Group
05.2011 - 06.2016
- Prepare adjustments such as refunds, contractual differences, and write-offs for approval
- Documents all calls and actions taken in the appropriate systems
- Initiate collections proceedings against accounts past due more than six months
- Analyze accounts to discover discrepancies and resolve all variances promptly
- Generate weekly aging reports.
Education
Certificate - Real Estate
CONTINUAL LEARNING INSTITUTE
Nashville, TN06.2021
High School Diploma -
HUNTERS LANE COMPREHENSIVE HIGH SCHOOL
Nashville, TN05.1998
Skills
- Conflict mediation
- Reliable and trustworthy
- Friendly, positive attitude
- Investigative research
- Strong interpersonal skills
- Excellent communicator
- Work Well Independently
- Active Tennessee Real Estate License
- Lead Follow-Up
- Interior Staging
- Negotiation
- CRM Software Use
Certification
- Certified Staging Advocate - February 15, 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Real Estate Agent
Benchmark Realty LLC
04.2023 - Current
Content Moderator
TikTok
03.2022 - 09.2022
Content Moderator
Intellipro Group
08.2021 - 03.2022
Real Estate Agent
Keller Williams Realty
06.2021 - 04.2023
CUSTOMER SERVICE REPRESENTATIVE WFH
HSN Inc
09.2019 - 03.2020
ACCOUNTS PAYABLE ADMINISTRATIVE ASSISTANT
S & A Electrical, LLC
06.2016 - 12.2017
ACCOUNTS RECEIVABLE COLLECTIONS SPECIALIST
FRANKE/ Service Solutions Group
05.2011 - 06.2016
Certificate - Real Estate
CONTINUAL LEARNING INSTITUTE
High School Diploma -
HUNTERS LANE COMPREHENSIVE HIGH SCHOOL
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