Dynamic professional with a proven track record at DPSCS, Maryland Correctional Institute for Women, excelling in strategic planning and relationship management. Adept at data entry and fostering teamwork, I implemented innovative solutions that enhanced productivity and client satisfaction, while cultivating a culture of continuous improvement and collaboration.
Overview
31
31
years of professional experience
Work History
Occupational Program Assistant & Perkins Laison
Workforce Development Correctional Education
06.2022 - 06.2025
Assisted program coordination by organizing meeting schedules and managing participant communications.
Supported data entry and maintained program databases for accurate record-keeping.
Contributed to preparation of materials for workshops and training sessions.
Facilitated logistics for events, including venue arrangements and resource allocation.
Managed both digital and physical filing systems and retrieved documents as required.
Completed daily logs for management review.
Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Collected, arranged, and input information into database system.
Director of Transition Services
DPSCS, Maryland Correctional Institute for Women
05.2003 - 06.2025
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Spearheaded innovative approaches to resource allocation and strategic planning.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
Fostered culture of innovation, encouraging development of cutting-edge solutions.
Reported issues to higher management with great detail.
District Court Commissioner
District Court of Maryland
04.1994 - 07.2003
Led strategic initiatives to enhance community engagement and service delivery.
Developed policies to improve operational efficiencies within local government framework.
Facilitated stakeholder meetings to align community needs with organizational goals.
Oversaw budget allocation and resource management for various public programs.
Lead judicial processes, ensuring compliance with legal standards and protocols.
Oversee complex case adjudication, providing expert guidance on legal matters.
Facilitated cross-functional team collaborations for increased innovation in problem-solving efforts.
Improved interdepartmental communication by establishing clear channels and promoting collaboration.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Doctorate in Psychology - Grief Counseling
Breyer State Theology University
Bradenton, Florida
11-2025
Master of Science - Criminal Justice Administration
Coppin State University
Baltimore, MD
06-2000
Bachelor of Science - Criminal Justice Administration
Coppin State Colledge
Baltimore, MD
05-1986
Skills
Teamwork and collaboration
Multitasking and organization
Data entry
Scheduling management
Staff support
Administrative support
Database management
Community outreach
Calendar management
Report writing
Documentation and recordkeeping
Excel spreadsheets
Supply restocking
Timeline
Occupational Program Assistant & Perkins Laison
Workforce Development Correctional Education
06.2022 - 06.2025
Director of Transition Services
DPSCS, Maryland Correctional Institute for Women
05.2003 - 06.2025
District Court Commissioner
District Court of Maryland
04.1994 - 07.2003
Doctorate in Psychology - Grief Counseling
Breyer State Theology University
Master of Science - Criminal Justice Administration
Coppin State University
Bachelor of Science - Criminal Justice Administration
Senior Associate Research/Data Analyst at MO Dept. of Higher Education/Workforce DevelopmentSenior Associate Research/Data Analyst at MO Dept. of Higher Education/Workforce Development
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