Velvet Smith
Lafayette,IN
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Culinary Aid
Coventry Meadows Assisted Living
Fort Wayne , IN
03.2024 - 06.2024
- Adhered to infection control standards while providing personal hygiene services.
- Participated in team meetings to discuss patient progress and plan care strategies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Observed changes in behavior or condition that may indicate medical issues requiring attention from a physician.
- Demonstrated excellent communication skills when interacting with both staff members and residents.
Sales Associate
Walmart
Bluffton , IN
02.2020 - 03.2023
- Developed promotional strategies to increase sales volume.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Medical Assistant - Medical Assisting
Ross Medical Education Center
Fort Wayne, IN06-2023
High School Diploma -
Huntington North High School
Huntington, IN01-2020
Skills
- Patient Scheduling
- HIPAA Compliance
- Phlebotomy
- Patient Flow Management
- Indirect Patient Care
- Medical Terminology
- Patient-focused care
- Certified in Basic Life Support (BLS)
- Electronic Medical Records
- Vital sign monitors
- CPR
References
References available upon request.
Timeline
Culinary Aid
Coventry Meadows Assisted Living
03.2024 - 06.2024
Sales Associate
Walmart
02.2020 - 03.2023
Medical Assistant - Medical Assisting
Ross Medical Education Center
High School Diploma -
Huntington North High School
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