Hi, I’m
Vencella Jackson
Scott,LA
Summary
Skilled professional knowledgeable about beauty trends, techniques and products. Possesses top strengths in customer relations and promotional support. Desires to leverage experience and training to support customer needs and enhance business success in service-based retail environment.
Overview
9
years of professional experience
1
Certificate
Work History
Hoilday Inn Express & Suites Scott, LA
Front Desk Agent - Audit
06.2023 - Current
Job overview
- Identified discrepancies in financial documents, investigated causes, and proposed solutions.
- Answered phones, responded to inquiries, and took messages.
- Provided excellent customer service while upholding company policies.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Kept accurate records of guest transactions.
- Inputted guest information into computer system accurately and securely.
Vencella Jackson -owner/ operator Lafayette, LA
Entice Beauty Studio
01.2022 - 03.2024
Job overview
- Monitored industry trends and advised management of any changes or updates that could benefit the business.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Developed relationships with vendors for procurement of necessary supplies and equipment.
JCPenny Department StoreLafayette, LA
Sephora- Skincare Consultant
04.2022 - 11.2022
Job overview
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Followed instructions to properly arrange merchandise items.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Assessed client needs and recommended skin care and anti-aging products.
Self-employedLake Charles, LA
Published-Freelance Photographer
01.2018 - 08.2022
Job overview
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Collaborated successfully with various personalities and work styles.
- Took pictures of individuals, families and small groups in studio or on location.
- Explained price and package details to customers.
- Submitted work to various magazines and became published. themed shoots mostly.
UltaLafayette, LA
General Laborer- Temporary
01.2022 - 03.2022
Job overview
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Sorted and placed materials or items on racks, shelves or in bins to keep store organized.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Understood and followed oral and written directions.
The Golden NuggetLake Charles, LA
Beverage Server
01.2015 - 11.2021
Job overview
- Greeted customers, answered questions and recommended specials to increase profits.
- Served drinks and prepared specialty beverages.
- Restocked and cleaned counter and service stations throughout shifts.
- Trained new employees to perform duties.
- Followed instructions to properly arrange merchandise items.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Used proper case cutting techniques to cut and sort stock loads.
- Checked shelves in department to determine replenishment needs.
Education
Blue Cliff College - LafayetteLafayette, LA
Diploma from Esthetics
01.2022
Skills
- Customer Service
- Attention to Detail
- Friendly and Personable
- Safety Methods
- Teamwork and Collaboration
- Communication Skills
- People Skills
- Product Recommendations
- Skincare expertise
- Goal attainment
- Product Demonstration
- Upselling strategies
- Guest Services
Timeline
Front Desk Agent - Audit
Hoilday Inn Express & Suites
06.2023 - Current
Sephora- Skincare Consultant
JCPenny Department Store
04.2022 - 11.2022
Entice Beauty Studio
Vencella Jackson -owner/ operator
01.2022 - 03.2024
General Laborer- Temporary
Ulta
01.2022 - 03.2022
Published-Freelance Photographer
Self-employed
01.2018 - 08.2022
Beverage Server
The Golden Nugget
01.2015 - 11.2021
Blue Cliff College - Lafayette
Diploma from Esthetics
- CPR-AED Certification- American Red Cross
Certification
- CPR-AED Certification- American Red Cross
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