Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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VENEASA BLAIR

Sunrise,FL

Summary

Professional, with solid management, team and client relations, sales support, quality assurance, financial, and marketing experience. Possess proven leadership capabilities characterized by energetic, unselfish, and ethical style. Ability to work effectively in independent, team member and leadership roles. Buttoned-up analytical problem solver, with track record of organizing, strategic planning and achieving results. Working knowledge of manufacturing, distribution, sales, and service business. Solid business development, communication, and relationship skills

Overview

21
21
years of professional experience

Work History

Client Solutions Specialist

American Health Assoc Lab
05.2024 - Current
  • Critical and Stat Laboratory Reporting, Stat Requisitions, Phlebotomist Dispatch and Scheduling, Time-draw Requisitions, Frontline Client Support and Solutions

Director of Client Relations

Hansa Creation USA
07.2017 - 08.2023
  • Management and development: Customer Care, Human Resources, Accounts Receivables and Logistics Departments, New Account Procurement and Approval, Inventory Control Maintenance, Sales Representative Group Sales and Commission Management, Marketing and Trade-show Support

Account Manager

Auto Truck Group
02.2009 - 07.2017
  • Client Service Quality Assurance, Proposal and Bid Preparation, National Account management, Work Order Processing and Maintenance, Obtain and Negotiate Vendor Pricing, Weekly Client Review and Conference Calls, Coordinate and Execute Client Spec Review, Design, Maintain and Review Client Status Reports, Client Housekeeping Travel, As Required, Clients and Sales Representatives Liaison

Service Administration Manager

Temco Machinery, Inc
02.2004 - 02.2009
  • Analysis of Client Service Score Card, Maintenance of RFP and Estimates, Sealed Bid Research and Submittal, Management of Work Order, Associate Apparel Programs Maintenance, Processed and managed purchase orders, Convention and Trade Show Support, Direct Mail Implementation and Management, Coordinated and Managed Service Technician Training, Client Database Maintenance, Sales System Data Reports, Development and implementation of Marketing Strategies, Clients and Sales Representative Liaison

Education

Business Administration -

Robert Morris University
Chicago, Illinois

Skills

  • Professional
  • Management
  • Team and client relations
  • Sales support
  • Quality assurance
  • Financial
  • Marketing
  • Leadership
  • Analytical problem solver
  • Organizing
  • Strategic planning
  • Business development
  • Communication
  • Relationship skills
  • QuickBooks
  • Sales Force
  • Access
  • Spokane
  • EDI Gateway
  • Marketplace
  • Microsoft Word
  • Excel
  • Outlook
  • Internet
  • Power Point
  • Act 40
  • FileMaker Pro
  • Adobe Contribute
  • Windows 95/98
  • MAS 90/200

Volunteer Experience

  • Partner in Excellence Recipient/ Employee of the Year
  • Athletic Alumni Association President
  • Community Fund Raising
  • Back to School Drives
  • Board Meetings
  • NFP Organization Donations
  • Hall of Fame Event Planning

Timeline

Client Solutions Specialist

American Health Assoc Lab
05.2024 - Current

Director of Client Relations

Hansa Creation USA
07.2017 - 08.2023

Account Manager

Auto Truck Group
02.2009 - 07.2017

Service Administration Manager

Temco Machinery, Inc
02.2004 - 02.2009

Business Administration -

Robert Morris University
VENEASA BLAIR