Compassionate Case Manager experienced in mental health programs. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
4
4
years of professional experience
Work History
Case Manager
Telecare Corporation
01.2023 - Current
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Intern
America On Track
08.2022 - 01.2023
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Facilitated successful completion of projects from concept to launch.
Behavioral Therapist
Trumpet Behavioral Health
02.2020 - 07.2020
Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
Helped teach important social, play and basic life skills such as personal hygiene management.
Implemented behavioral intervention plans created by clinical supervisors.
Collected session data to aid in treatment planning and assessment.
Education
Bachelor's - Sociology
California State University - Long Beach
Long Beach, CA
12.2021
Skills
Soft: Excellent photo etiquette skills, speaking experience, great interpersonal skills, punctual, team player, self-motivated, and attention to detail
Hard: Microsoft Word, Excel, Outlook, SPSS, PowerPoint, and social media engagement