Open To Work
Venessa McKnight
Bojangles' Restaurants
Myrtle Beach,SC
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart TimeContract Work
Location Preference
On-SiteRemoteHybrid
1
Certification
12
years of professional experience
I am a mature , positive and hard-working individual , who always tries to achieve the highest standard possible,at any given task. I possess excellent communication skills,and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and I have the sales experience to handle customer complaints and solving problematic situations.
Work History
Cashier
10 Months- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash drawers at shift end.
- Delivered exceptional customer service,
- Maintained the cleanliness and organization of the front counter and dining area.
- Pack food and take orders at drive thru
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and best practices for efficiency.
Pool Assistant
1 Month- Provided attentive supervision during special events, maintaining a secure environment for large groups of vistors.
- Ensured patron satisfaction with exceptional customer service and timely problem resolution.
- Performed routine cleaning tasks around the pool area, contributing to an inviting ambiance for all patrons.
- Enhanced pool safety by vigilantly monitoring swimmers and enforcing rules.
- Maintained strong communication with fellow staff members to uphold high standards of teamwork, efficiency, and professionalism.
- Managed daily opening and closing procedures, ensuring proper setup and shutdown of the facility for smooth operations.
- Monitored pool area to enforce rules and regulations, enhancing guest experience.
Amusement Ride Operator
1 Year 5 Months- Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Operated amusement rides efficiently, ensuring adherence to safety protocols and guest enjoyment.
- Instructed guests on ride safety procedures, enhancing overall customer experience and satisfaction.
- Conducted routine inspections of ride equipment, identifying maintenance needs to ensure optimal functioning.
- Monitored ride operations for compliance with safety regulations, minimizing risks and incidents during operation.
Server/Cook
5 Months- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supported needs of person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
- Supported needs of person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
- Delivered exceptional customer service by accurately taking orders and addressing customer inquiries.
- Operated point-of-sale system to process transactions efficiently and manage cash handling.
- Ensured food safety and cleanliness standards were consistently maintained throughout the service area.
- Collaborated with team members to streamline operations during peak hours, enhancing overall efficiency.
Watercrest Assistant Living
5 Months- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed daily logs for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Coordinated resident activities and events, enhancing community engagement and satisfaction.
- Assisted in managing schedules for staff and residents, ensuring operational efficiency.
- Collaborated with healthcare professionals to support resident care plans, improving service quality.
- Streamlined communication between departments, fostering teamwork and reducing response times.
Hotel Front Desk Agent
7 Months- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Improved front desk efficiency by maintaining organized records of guest reservations, payments, and special requests.
- Leveraged knowledge of local attractions and amenities to provide tailored recommendations for guests, enhancing their overall stay experience.
- Collaborated with housekeeping and maintenance teams to maintain high standard of cleanliness in rooms and common areas.
- Assisted guests with transportation arrangements, local recommendations, and other inquiries to enhance their stay experience.
- Coordinated room assignments and communicated special requests to housekeeping staff.
- Managed check-in and check-out processes, ensuring seamless guest experiences.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Trained new front desk agents on hotel procedures and customer service standards.
Sales Associate
1 Year 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Handle payments accept cash credit cards debit cards and coupons.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learn and adapt quickly to new technology and software applications.
- Operator POS systems use cash registers scanners scales to accurately process sales and calculate cost.
- Customer service and communication.
- Workplace and inventory management
- Are there responsibilities training reporting and following procedures.
- Enhanced customer experience through personalized product recommendations and exceptional service.
- Managed inventory levels, ensuring timely restocking of popular merchandise while minimizing overstock.
- Trained new sales associates on effective sales techniques and store policies to maintain high performance standards.
- Implemented visual merchandising strategies that increased product visibility and improved overall store aesthetics.
Store Manager
5 Months- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Led team in achieving sales targets through effective training and performance management.
- Streamlined inventory management processes, improving stock accuracy and reducing shrinkage.
- Developed store operations procedures, enhancing customer satisfaction and operational efficiency.
- Implemented merchandising strategies that increased product visibility and boosted sales revenue.
Sales Associate
2 Years 6 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed inventory levels, ensuring timely restocking of popular merchandise while minimizing overstock.
- Enhanced customer experience through personalized product recommendations and exceptional service.
- Trained new sales associates on effective sales techniques and store policies to maintain high performance standards.
- Implemented visual merchandising strategies that increased product visibility and improved overall store aesthetics.
Housekeeper
2 Months- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Inspected facilities for safety hazards, reporting issues promptly to management.
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hospitality.
- Trained new staff on cleaning protocols and best practices for guest satisfaction.
- Collaborated with team members to enhance cleaning efficiency and service quality.
Care Giver
8 Months- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate personal care and daily living assistance to enhance client well-being.
Care Giver
1 Month- Administered medications and monitored vital signs to ensure health stability and compliance.
- Provided compassionate personal care and daily living assistance to enhance client well-being.
- Developed individualized care plans in collaboration with healthcare professionals for optimal outcomes.
- Coordinated communication between clients, families, and healthcare providers for seamless care transitions.
- Implemented feedback mechanisms to improve service delivery and client satisfaction rates.
- Trained new caregivers on protocols, safety measures, and best practices for client care.
- Assisted clients with mobility and physical exercises to promote independence and strength.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Evaluated client progress regularly to adjust care strategies based on changing needs or conditions.
Laundry Attendant
3 Months- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Maintained cleanliness and organization of laundry area to promote efficiency.
Education
School Leaving Certificate
Skills
Leadership
Time management
Problem solving
Attention to details
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Teamwork
Interpersonal skills
Certification
NVQ-J
Certificate of Achievement in Customer Service
Autism Ready-CAN-ATC Resort 1
Timeline
Cashier
Bojangles' Restaurants
10.2025 - CurrentRead More
Pool Assistant
Hilton Grand Vacations Club
08.2025 - 09.2025Read More
Amusement Ride Operator
Pavilion Fun Park
03.2024 - 08.2025Read More
Server/Cook
Jersey Mike's Subs
10.2023 - 03.2024Read More
Watercrest Assistant Living
Watercrest Senior Living Group
09.2023 - 02.2024Read More
Hotel Front Desk Agent
Landmark Hotel
02.2023 - 09.2023Read More
Sales Associate
Ocean Wear Gift Shop
03.2022 - 09.2023Read More
Store Manager
Waves Beachwear Store
10.2021 - 03.2022Read More
Housekeeper
West Gate Resort
05.2021 - 07.2021Read More
Sales Associate
Kool Runnings Waterpark
04.2019 - 10.2021Read More
Care Giver
Home Health Care Services
10.2017 - 06.2018Read More
Care Giver
Mia's Assisted Living and Memory Care
09.2017 - 10.2017Read More
Laundry Attendant
Ocean Reef
06.2014 - 09.2014Read More
Green Island High School
School Leaving Certificate
Read More