Venessa Richards
Windham,NY
Summary
Focused individual with a background ensuring that vehicle inspections are performed as required by federal regulations. A confident Fleet Manager with exemplary math, troubleshooting and testing skills. Fast-thinking Emergency Medical Technician with 9 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care. Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ambulance Manager
Town Of Hunter
01.2022 - Current
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Tracked medical incidents using ESO Suites for supervisors.
- Developed and maintained knowledgeable and productive team of employees.
- Organized records of vehicles, schedules and completed orders.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Created documents by reviewing data to recommended courses of action for senior decision-making processes.
- Managed employee scheduling, payroll and data collection to maximize project outcomes.
Emergency Medical Technician
Town Of Hunter
10.2016 - Current
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient histories to assess and prioritize levels of care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Provided education to familiarize patients with medical treatments and self-care.
- Administered CPR, oxygen and other life-saving medical treatments.
- Followed all safety protocols and took necessary precautions while providing care.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Assessed medical conditions of patients in pre-hospital settings.
- Immobilized patient for placement on stretcher and ambulance transport.
- Collaborated with medical doctors and other healthcare professionals.
- Trained new EMTs on proper protocols and procedures.
- Observed patient behavior to report changes to medical personnel.
- Educated public on emergency medical services.
- Provided patient families with post-medical care instructions.
Emergency Medical Technician
Town Of Ashland
03.2014 - Current
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient histories to assess and prioritize levels of care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Provided education to familiarize patients with medical treatments and self-care.
- Administered CPR, oxygen and other life-saving medical treatments.
- Followed all safety protocols and took necessary precautions while providing care.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Assessed medical conditions of patients in pre-hospital settings.
- Immobilized patient for placement on stretcher and ambulance transport.
- Collaborated with medical doctors and other healthcare professionals.
- Trained new EMTs on proper protocols and procedures.
- Observed patient behavior to report changes to medical personnel.
- Educated public on emergency medical services.
- Provided patient families with post-medical care instructions.
Housekeeper
Self-employeed
12.2012 - 02.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Server
Applebee's Neighborhood Grill & Bar
10.2011 - 11.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
No Degree - Emergency Medical Technician
Greene County EMS
Cairo, NY03.2015
GED -
Windham-Ashland-Jewett CS
Windham, NY04.2007
Skills
- Community Outreach
- Conflict Resolution
- Operational Planning
- Organizational Skills
- Policy Implementation
- Incident Command
- Medical Recordkeeping
- Pre-Hospital Care
- Supply Restocking
- Scheduling and Planning
- Time Management
- Emergency Management
- Safe Driving
- Emergency Vehicle Operation
- CPR and First Aid
- Basic Life Support
- Critical Thinking
Certification
- EMT - Emergency Medical Technician
- CPR
- EVOC - Emergency Vehicle Operators Course
Timeline
Ambulance Manager
Town Of Hunter
01.2022 - Current
Emergency Medical Technician
Town Of Hunter
10.2016 - Current
Emergency Medical Technician
Town Of Ashland
03.2014 - Current
Housekeeper
Self-employeed
12.2012 - 02.2015
Server
Applebee's Neighborhood Grill & Bar
10.2011 - 11.2012
No Degree - Emergency Medical Technician
Greene County EMS
GED -
Windham-Ashland-Jewett CS
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