Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Venice Rodriguez

Gibsonville,NC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Bath & Body Works
09.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Student Esthetician

Health And Style Institute
09.2023 - 04.2024
  • Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
  • Improved client satisfaction by providing personalized skincare treatments and recommendations.
  • Achieved consistent positive feedback from clients through attentive service and extensive product knowledge.
  • Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.

Food and Nutrition Assistant

Alamance Burlington School System
08.2022 - 09.2023
  • Improved meal satisfaction by carefully preparing and serving nutritious food items in accordance with dietary guidelines.
  • Enhanced food safety by maintaining a clean and organized kitchen, adhering to sanitation regulations.
  • Ensured timely service through efficient preparation of meals while adhering to strict schedules.
  • Contributed to positive dining experiences by providing exceptional customer service when interacting with patients, staff, and visitors.
  • Fostered a supportive team environment through effective communication and collaboration with fellow Food and Nutrition Assistants.
  • Provided quality control measures by closely monitoring temperature logs, expiration dates, and portion sizes during meal preparation processes.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Call Center Representative

Triple-S Management
02.2020 - 09.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Streamlined call flow processes for more efficient response times and increased productivity.
  • Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Education

Esthetician

Health And Style Institute, LLC
07.2024

GED -

EDIC College
12.2017

Skills

  • Multitasking Abilities
  • Problem Solving
  • Record Keeping
  • Organizational Skills
  • Sanitation Procedures
  • Customer Service
  • Teamwork
  • Problem-Solving
  • Multitasking Proficiency
  • Facial treatments expertise

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Bath & Body Works
09.2024 - Current

Student Esthetician

Health And Style Institute
09.2023 - 04.2024

Food and Nutrition Assistant

Alamance Burlington School System
08.2022 - 09.2023

Call Center Representative

Triple-S Management
02.2020 - 09.2021

GED -

EDIC College

Esthetician

Health And Style Institute, LLC
Venice Rodriguez