Harsha POTTURI
Springfield,IL
Summary
Proven Administrative Assistant with a track record of enhancing office efficiency and mastering data management at IDFPR. Excelled in customer service, significantly improved document retrieval systems, and adept in Microsoft Excel and Office Administration. Demonstrates exceptional organizational skills and a commitment to exceeding expectations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Illinois Department of Revenue
07.2024 - Current
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Maintained compliance with all established guidelines and legal requirements.
- Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
- Received and entered vendor bills, printed checks and set up electronic debits.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Illinois Department Of Financial And Professional Regulation
06.2023 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School Diploma -
Springfield High School,il
Bachelor of Science - Computer Science
University of Illinois At Springfield
Springfield, IL06.2028
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- File Organization
- Time Management
- Microsoft Outlook
- Filing
- Clerical Support
- Critical Thinking
- Documentation and Recordkeeping
- Records Management
Chess
I play Chess during my freetime. I like the strategies behind the Chess.
Languages
English
Native or Bilingual
Telugu
Native or Bilingual
Hindi
Elementary
Timeline
Administrative Assistant
Illinois Department of Revenue
07.2024 - Current
Administrative Assistant
Illinois Department Of Financial And Professional Regulation
06.2023 - 08.2023
High School Diploma -
Springfield High School,il
Bachelor of Science - Computer Science
University of Illinois At Springfield
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