
Dynamic IT professional with over 7 years of experience in the Salesforce CRM platform, demonstrating proficiency across all stages of the Software Development Life Cycle (SDLC). Expertise includes administration, configuration, customization, and development within Salesforce.com, encompassing Flows, Apex classes, triggers, Visualforce, Lightning Web Components and integrating third-party applications.Strong expertise in automation using Flows, managing user access and security, creating insightful reports and dashboards, and enhancing user adoption.Proven ability to translate complex Salesforce data into actionable business metrics through comprehensive reporting and analytical tools. Collaborative team player with strong interpersonal skills and a solid understanding of fundamental business processes, committed to delivering innovative solutions that drive organizational success.
Salesforce Configuration: Objects, Fields, Page Layouts, Validation Rules
Automation Tools: Flows, Process Builder, Workflow Rules
Development: Apex Classes & Triggers, SOQL, Visualforce, LWC (Lightning Web Components)
Integration: REST/SOAP APIs, External Services
DevOps: Change Sets, ANT, SFDX, Git
Tools: VS Code, Salesforce CLI, Workbench, Data Loader
User Management: Profiles, Roles, Permission Sets, Sharing Rules
Reports & Dashboards: Custom Reports, Report Types, Dynamic Dashboards
Salesforce Administrator