VENNESA SOLIS
San Antonio,Texas
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
12
12
years of professional experience
Work History
Veterinary Technician Lead
VCA Hospitals
San Antonio, Texas
06.2012 - Current
- Organize daily workflow, appointments, and staff
- Manage staff needs daily
- Quality Control
- Leadership role in client services
- Royal Canin advocate
- Daily operations in labor management
- Assisting doctors in making informed diagnoses and determining best treatment plans
- Designed and created client education materials and marketing materials for hospital services
- Educated clients on nutrition, preventive health and other animal care
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures
- Answered owner animal health questions and advised on best care practices
- Maintained detailed electronic records of animal health care and diagnostic treatments
- Triaged incoming patients to determine treatment needs and urgency of care
- Recorded symptoms and documented medical observations for treatment decisions
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics
- Administered medications to animals in treatment and documented changes in condition
- Restocked surgical and office supplies to keep all necessary materials easily accessible
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control
- Handle client complaints
Education
Massage therapy certification -
Academy for Massage Therapy
San Antonio, Tx01.2010
High School -
Thomas Jefferson High School
San Antonio01.2001
Skills
- Microsoft Office
- Client services
- IV Placement
- Technician Assistance
- Management
Timeline
Veterinary Technician Lead
VCA Hospitals
06.2012 - Current
Massage therapy certification -
Academy for Massage Therapy
High School -
Thomas Jefferson High School