Ventura (Venny) Lopez
Lubbock,TX
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by my time at Taco Bell where I mastered cooking techniques and inventory management. Skilled in both customer service and efficient restocking, I significantly reduced food waste, demonstrating my ability to prioritize safety and quality. My strong attention to detail and ability to thrive under pressure make me an asset to any team. Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks.
Overview
9
9
years of professional experience
Work History
Cook
Taco Bell
Lubbock, TX
02.2023 - 07.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Stocking and Associate
Walmart
Lubbock, TX
01.2019 - 02.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
Allsups Associate
Allsups
Petersburg, TX
05.2015 - 01.2019
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
Education
High School Diploma -
Petersburg High School
Petersburg03.2019
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Knife Skills
- Cooking techniques
- Frying
- Strong attention to safe food handling procedures
- Food Preparation
- Retail Floor Stocking
- Efficient Restocking
- Medical Supply Stocking
- Food restocking
- Inventory and restocking
- Restocking experience
- Supplies restocking
- Restocking understanding
- Supply Stocking and Storage
- Stocking proficiency
- Warehouse Safety
- Product picking
- Heavy Lifting
- Forklift Operation
- Stress Tolerance
- Product Location
- Picking efficiency
- Pick lists
- Quality Control
- Pallet arrangement
- Shipping knowledge
- Proficiency in [Technology]
- Mentoring and training
- Data entry proficiency
- Production line operations
- Stock organization
- Interdepartmental communication
- Warehouse Operations
- Order Accuracy
- Order picking and processing
- Pallet Jack Operation
- Product Transport
- Packing and shipping
Languages
Spanish
Full Professional
Timeline
Cook
Taco Bell
02.2023 - 07.2024
Stocking and Associate
Walmart
01.2019 - 02.2022
Allsups Associate
Allsups
05.2015 - 01.2019
High School Diploma -
Petersburg High School