Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Ventura Rodriguez

San Antonio ,TX

Summary

Dynamic professional with proven expertise in customer service and responsible alcohol service, demonstrated through successful tenure at Gloria’s Latin Cuisine. Excelled in creating memorable guest experiences, managing high-volume events, and fostering a clean, organized environment. Skilled in multitasking and team collaboration, I consistently enhanced customer satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Bartender

Cuishe
10.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

Gloria’s Latin Cuisine
04.2021 - 08.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Manager

Hometown Burger
06.2019 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma - Health

Fox Technical High School
San Antonio, TX
05.2019

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Payment processing
  • Memory retention
  • Professional appearance
  • Alcohol awareness
  • Food service

Languages

Spanish
Full Professional

Timeline

Bartender

Cuishe
10.2021 - Current

Bartender

Gloria’s Latin Cuisine
04.2021 - 08.2023

Manager

Hometown Burger
06.2019 - 08.2021

High School Diploma - Health

Fox Technical High School

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Ventura Rodriguez