Venus Fulghum
Tulsa
Summary
Dedicated and compassionate Crisis Specialist with over 15 years of experience in the mental health field. Proven ability to provide immediate support and intervention during critical situations, ensuring the safety and well-being of individuals in crisis. Skilled in crisis assessment, de-escalation techniques, and developing personalized care plans. Strong communicator with a deep understanding of mental health issues and a commitment to advocating for clients' needs. Adept at working collaboratively with multidisciplinary teams to deliver comprehensive mental health services.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Crisis Mobile Specialist
Community Bridges Inc.
09.2022 - Current
- Responding to crisis calls dispatched by the dedicated crisis dispatch provider
- Triage the immediate crisis situation
- Recommend the appropriate intervention
- Help the individual in crisis transition to the most appropriate level of care, when applicable
Mental Health Technician
Family and Children Services
02.2022 - 10.2023
- Provides patient care to an assigned group of patients, utilizing basic skills and knowledge
- Performs procedural tasks and assists ADL, considering patient's age and cultural/psychosocial factors
- Observes and reports patient's condition, activities and needs to licensed nurse accurately and in a timely manner
- Demonstrates specialty skills and knowledge appropriate to patient population
- Correctly performs technical procedures listed on the unit specific skills checklist as delegated by the Licensed Nurse
- Documents data according to unit/hospital policy
- Records treatments or procedures performed legibly and accurately
- Records I & O's, vital signs, and other data promptly
- Supports unit/hospital goals through PI and educational activities
- Attends mandatory in-services and meets unit educational standards
- Accurately completes variance reports
- Modifies behaviors or performance to comply with care standards and unit requirements
- Performs environmental activities to maintain a clean and orderly patient room/unit
- Completes assigned unit duties
- Performs housekeeping duties as assigned
- Transports patients, food, supplies and equipment, and specimens as necessary
Mental Health Technician
Laureate Psychiatric Hospital
02.2018 - 12.2021
- Provides patient care to an assigned group of patients, utilizing basic skills and knowledge
- Performs procedural tasks and assists ADL, considering patient's age and cultural/psychosocial factors
- Observes and reports patient's condition, activities and needs to licensed nurse accurately and in a timely manner
- Demonstrates specialty skills and knowledge appropriate to patient population
- Correctly performs technical procedures listed on the unit specific skills checklist as delegated by the Licensed Nurse
- Documents data according to unit/hospital policy
- Records treatments or procedures performed legibly and accurately
- Records I & O's, vital signs, and other data promptly
- Supports unit/hospital goals through PI and educational activities
- Attends mandatory in-services and meets unit educational standards
- Accurately completes variance reports
- Modifies behaviors or performance to comply with care standards and unit requirements
- Performs environmental activities to maintain a clean and orderly patient room/unit
- Completes assigned unit duties
- Performs housekeeping duties as assigned
- Transports patients, food, supplies and equipment, and specimens as necessary
Substitute Teacher
Tulsa Public Schools
04.2015 - 01.2019
- Effective classroom management
- Following teacher agenda and carrying out lesson plans that were provided
- Maintaining order in the classroom conducive to effective learning
- Upholding and enforcing school rules, administrative regulations set by the School Board Policies
Postal Carrier
Post Office USPS
03.2016 - 07.2016
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
- Deliver mail along your assigned route
- Pick up or collect mail from customers
- Collect postage due for charge on delivery or other services
- Work indoors and outdoors in all weather: rain, snow, cold and heat
Mental Health Technician
Laureate Psychiatric Hospital
10.2015 - 02.2016
- Provides patient care to an assigned group of patients, utilizing basic skills and knowledge
- Performs procedural tasks and assists ADL, considering patient's age and cultural/psychosocial factors
- Observes and reports patient's condition, activities and needs to licensed nurse accurately and in a timely manner
- Demonstrates specialty skills and knowledge appropriate to patient population
- Correctly performs technical procedures listed on the unit specific skills checklist as delegated by the Licensed Nurse
- Documents data according to unit/hospital policy
- Records treatments or procedures performed legibly and accurately
- Records I & O's, vital signs, and other data promptly
- Supports unit/hospital goals through PI and educational activities
- Attends mandatory in-services and meets unit educational standards
- Accurately completes variance reports
- Modifies behaviors or performance to comply with care standards and unit requirements
- Performs environmental activities to maintain a clean and orderly patient room/unit
- Completes assigned unit duties
- Performs housekeeping duties as assigned
- Transports patients, food, supplies and equipment, and specimens as necessary
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
06.2015 - 10.2015
- Provides direct and indirect patient care under the direction of a registered nurse
- Provides for the personal care and comfort of psychiatric patients
- Provides a clean, safe environment, maintains equipment and supplies
- Participates in performance improvement and continuous quality improvement (CQI) activities
- Assures each new patient is oriented to the unit rules, patient bill of rights and responsibilities
- Records and processes patients and their belongings on admission and at discharge
- Performs and records patient vital signs, intake and output, or other tasks as requested and notifies RN on any changes and charts them in the EHR
- Provides general nursing care, i.e., assisting patients with ADL, making beds, transferring patients
- Performs patient care responsibilities considering needs specific to the standard of care for the age of the patient
- Continuously observes patient behavior, mental status and activities
- Notifies RN of any changes or unusual occurrences
- Performs observational rounds and suicide and seclusion checks per established policy, and tours unit with off-going shift to account for all patients
- Demonstrates the ability to lead and document rehab groups
- Demonstrates the ability to identify patient behaviors that require intervention
- Continuously observes significant behaviors, actions and activities of the patients
- Documents observations in the patients charts, reflecting implementation of the treatment plan
- Reports any unusual occurrences
- Possesses the skills of verbal de-escalation and able to avoid power struggles with patients
- Sets limits for patients
- Ability to provide trauma informed care to all patients and families
Lead Mental Health Technician
Shadow Mountain Behavioral Health System
08.2012 - 05.2015
- Provides direct and indirect patient care under the direction of a registered nurse
- Provides for the personal care and comfort of psychiatric patients
- Provides a clean, safe environment, maintains equipment and supplies
- Participates in performance improvement and continuous quality improvement (CQI) activities
- Assures each new patient is oriented to the unit rules, patient bill of rights and responsibilities
- Records and processes patients and their belongings on admission and at discharge
- Performs and records patient vital signs, intake and output, or other tasks as requested and notifies RN on any changes and charts them in the EHR
- Provides general nursing care, i.e., assisting patients with ADL, making beds, transferring patients
- Performs patient care responsibilities considering needs specific to the standard of care for the age of the patient
- Continuously observes patient behavior, mental status and activities
- Notifies RN of any changes or unusual occurrences
- Performs observational rounds and suicide and seclusion checks per established policy, and tours unit with off-going shift to account for all patients
- Demonstrates the ability to lead and document rehab groups
- Demonstrates the ability to identify patient behaviors that require intervention
- Continuously observes significant behaviors, actions and activities of the patients
- Documents observations in the patients charts, reflecting implementation of the treatment plan
- Reports any unusual occurrences
- Possesses the skills of verbal de-escalation and able to avoid power struggles with patients
- Sets limits for patients
- Ability to provide trauma informed care to all patients and families
Education
Associate - Liberal Arts & Sciences
Tulsa Community College
Tulsa, OKSkills
- Developmental Disabilities Experience
- Classroom Management
- Communication skills
- Vital Signs
- Social Work
- Teaching
- Homeless Outreach
- Customer service
- Special Education
- Behavior Management
- Time management
- Experience Working With Students
Certification
- NPI, 1396458766, Present
- Certified Case Manager 2, 05/23 to Present
- Crisis Prevention Intervention Certification
- Driver's License
- CPR/BLS
- Therapeutic Intervention
- Handle With Care Certification
- CAMS and Zero Suicide Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Crisis Mobile Specialist
Community Bridges Inc.
09.2022 - Current
Mental Health Technician
Family and Children Services
02.2022 - 10.2023
Mental Health Technician
Laureate Psychiatric Hospital
02.2018 - 12.2021
Postal Carrier
Post Office USPS
03.2016 - 07.2016
Mental Health Technician
Laureate Psychiatric Hospital
10.2015 - 02.2016
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
06.2015 - 10.2015
Substitute Teacher
Tulsa Public Schools
04.2015 - 01.2019
Lead Mental Health Technician
Shadow Mountain Behavioral Health System
08.2012 - 05.2015
Associate - Liberal Arts & Sciences
Tulsa Community College
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