Dedicated and compassionate Crisis Specialist with over 15 years of experience in the mental health field. Proven ability to provide immediate support and intervention during critical situations, ensuring the safety and well-being of individuals in crisis. Skilled in crisis assessment, de-escalation techniques, and developing personalized care plans. Strong communicator with a deep understanding of mental health issues and a commitment to advocating for clients' needs. Adept at working collaboratively with multidisciplinary teams to deliver comprehensive mental health services.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Crisis Mobile Specialist
Community Bridges Inc.
09.2022 - Current
Responding to crisis calls dispatched by the dedicated crisis dispatch provider
Triage the immediate crisis situation
Recommend the appropriate intervention
Help the individual in crisis transition to the most appropriate level of care, when applicable
Mental Health Technician
Family and Children Services
02.2022 - 10.2023
Provides patient care to an assigned group of patients, utilizing basic skills and knowledge
Performs procedural tasks and assists ADL, considering patient's age and cultural/psychosocial factors
Observes and reports patient's condition, activities and needs to licensed nurse accurately and in a timely manner
Demonstrates specialty skills and knowledge appropriate to patient population
Correctly performs technical procedures listed on the unit specific skills checklist as delegated by the Licensed Nurse
Documents data according to unit/hospital policy
Records treatments or procedures performed legibly and accurately
Records I & O's, vital signs, and other data promptly
Supports unit/hospital goals through PI and educational activities
Attends mandatory in-services and meets unit educational standards
Accurately completes variance reports
Modifies behaviors or performance to comply with care standards and unit requirements
Performs environmental activities to maintain a clean and orderly patient room/unit
Completes assigned unit duties
Performs housekeeping duties as assigned
Transports patients, food, supplies and equipment, and specimens as necessary
Mental Health Technician
Laureate Psychiatric Hospital
02.2018 - 12.2021
Provides patient care to an assigned group of patients, utilizing basic skills and knowledge
Performs procedural tasks and assists ADL, considering patient's age and cultural/psychosocial factors
Observes and reports patient's condition, activities and needs to licensed nurse accurately and in a timely manner
Demonstrates specialty skills and knowledge appropriate to patient population
Correctly performs technical procedures listed on the unit specific skills checklist as delegated by the Licensed Nurse
Documents data according to unit/hospital policy
Records treatments or procedures performed legibly and accurately
Records I & O's, vital signs, and other data promptly
Supports unit/hospital goals through PI and educational activities
Attends mandatory in-services and meets unit educational standards
Accurately completes variance reports
Modifies behaviors or performance to comply with care standards and unit requirements
Performs environmental activities to maintain a clean and orderly patient room/unit
Completes assigned unit duties
Performs housekeeping duties as assigned
Transports patients, food, supplies and equipment, and specimens as necessary
Substitute Teacher
Tulsa Public Schools
04.2015 - 01.2019
Effective classroom management
Following teacher agenda and carrying out lesson plans that were provided
Maintaining order in the classroom conducive to effective learning
Upholding and enforcing school rules, administrative regulations set by the School Board Policies
Postal Carrier
Post Office USPS
03.2016 - 07.2016
Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
Deliver mail along your assigned route
Pick up or collect mail from customers
Collect postage due for charge on delivery or other services
Work indoors and outdoors in all weather: rain, snow, cold and heat
Mental Health Technician
Laureate Psychiatric Hospital
10.2015 - 02.2016
Provides patient care to an assigned group of patients, utilizing basic skills and knowledge
Performs procedural tasks and assists ADL, considering patient's age and cultural/psychosocial factors
Observes and reports patient's condition, activities and needs to licensed nurse accurately and in a timely manner
Demonstrates specialty skills and knowledge appropriate to patient population
Correctly performs technical procedures listed on the unit specific skills checklist as delegated by the Licensed Nurse
Documents data according to unit/hospital policy
Records treatments or procedures performed legibly and accurately
Records I & O's, vital signs, and other data promptly
Supports unit/hospital goals through PI and educational activities
Attends mandatory in-services and meets unit educational standards
Accurately completes variance reports
Modifies behaviors or performance to comply with care standards and unit requirements
Performs environmental activities to maintain a clean and orderly patient room/unit
Completes assigned unit duties
Performs housekeeping duties as assigned
Transports patients, food, supplies and equipment, and specimens as necessary
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
06.2015 - 10.2015
Provides direct and indirect patient care under the direction of a registered nurse
Provides for the personal care and comfort of psychiatric patients
Provides a clean, safe environment, maintains equipment and supplies
Participates in performance improvement and continuous quality improvement (CQI) activities
Assures each new patient is oriented to the unit rules, patient bill of rights and responsibilities
Records and processes patients and their belongings on admission and at discharge
Performs and records patient vital signs, intake and output, or other tasks as requested and notifies RN on any changes and charts them in the EHR
Provides general nursing care, i.e., assisting patients with ADL, making beds, transferring patients
Performs patient care responsibilities considering needs specific to the standard of care for the age of the patient
Continuously observes patient behavior, mental status and activities
Notifies RN of any changes or unusual occurrences
Performs observational rounds and suicide and seclusion checks per established policy, and tours unit with off-going shift to account for all patients
Demonstrates the ability to lead and document rehab groups
Demonstrates the ability to identify patient behaviors that require intervention
Continuously observes significant behaviors, actions and activities of the patients
Documents observations in the patients charts, reflecting implementation of the treatment plan
Reports any unusual occurrences
Possesses the skills of verbal de-escalation and able to avoid power struggles with patients
Sets limits for patients
Ability to provide trauma informed care to all patients and families
Lead Mental Health Technician
Shadow Mountain Behavioral Health System
08.2012 - 05.2015
Provides direct and indirect patient care under the direction of a registered nurse
Provides for the personal care and comfort of psychiatric patients
Provides a clean, safe environment, maintains equipment and supplies
Participates in performance improvement and continuous quality improvement (CQI) activities
Assures each new patient is oriented to the unit rules, patient bill of rights and responsibilities
Records and processes patients and their belongings on admission and at discharge
Performs and records patient vital signs, intake and output, or other tasks as requested and notifies RN on any changes and charts them in the EHR
Provides general nursing care, i.e., assisting patients with ADL, making beds, transferring patients
Performs patient care responsibilities considering needs specific to the standard of care for the age of the patient
Continuously observes patient behavior, mental status and activities
Notifies RN of any changes or unusual occurrences
Performs observational rounds and suicide and seclusion checks per established policy, and tours unit with off-going shift to account for all patients
Demonstrates the ability to lead and document rehab groups
Demonstrates the ability to identify patient behaviors that require intervention
Continuously observes significant behaviors, actions and activities of the patients
Documents observations in the patients charts, reflecting implementation of the treatment plan
Reports any unusual occurrences
Possesses the skills of verbal de-escalation and able to avoid power struggles with patients
Sets limits for patients
Ability to provide trauma informed care to all patients and families
Education
Associate - Liberal Arts & Sciences
Tulsa Community College
Tulsa, OK
Skills
Developmental Disabilities Experience
Classroom Management
Communication skills
Vital Signs
Social Work
Teaching
Homeless Outreach
Customer service
Special Education
Behavior Management
Time management
Experience Working With Students
Certification
NPI, 1396458766, Present
Certified Case Manager 2, 05/23 to Present
Crisis Prevention Intervention Certification
Driver's License
CPR/BLS
Therapeutic Intervention
Handle With Care Certification
CAMS and Zero Suicide Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Crisis Mobile Specialist
Community Bridges Inc.
09.2022 - Current
Mental Health Technician
Family and Children Services
02.2022 - 10.2023
Mental Health Technician
Laureate Psychiatric Hospital
02.2018 - 12.2021
Postal Carrier
Post Office USPS
03.2016 - 07.2016
Mental Health Technician
Laureate Psychiatric Hospital
10.2015 - 02.2016
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
06.2015 - 10.2015
Substitute Teacher
Tulsa Public Schools
04.2015 - 01.2019
Lead Mental Health Technician
Shadow Mountain Behavioral Health System
08.2012 - 05.2015
Associate - Liberal Arts & Sciences
Tulsa Community College
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