Venus Johnson
Boca Raton,FL
Summary
Dedicated and hardworking employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flight Attendant
Envoy Air Inc.
Dallas, TX
04.2024 - Current
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Adhered to company policies regarding security measures and protocol at all times.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Barista
STARBUCKS COFFEE COMPANY
Royal Palm Beach, FL
01.2020 - 04.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
Associate of Arts - Undeclared
University of Central Florida
Orlando, FL05-2024
Skills
- Flight safety
- Customer Service
- Crew Coordination
- Strong Work Ethic
- Verbal and written communication
- Dependable and Punctual
Certification
- Certified in Microsoft Office Word, Powerpoint, and Excel
Accomplishments
- Received multiple Non-Stop Thanks certificates from AAdvantage Member Passengers to recognize an employees outstanding service
- Nominated for Partner of the Quarter (POQ) to acknowledge the significant contributions made by an eligible partner of Starbucks.
References
References available upon request.
Timeline
Flight Attendant
Envoy Air Inc.
04.2024 - Current
Barista
STARBUCKS COFFEE COMPANY
01.2020 - 04.2024
Associate of Arts - Undeclared
University of Central Florida
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