Venus Truong
Boston,MA
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Accouting position to help launch career while achieving company goals.
Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
2
2
years of professional experience
Work History
Bank Teller
Citizens Bank
Dorchester, MA
02.2024 - Current
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records, transactions and customer information.
- Welcomed customers and offered pleasant service during entire transaction.
- Performed cash handling duties including counting currency, coins and checks.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Followed strict compliance guidelines when completing financial transactions for customers.
Seasonal Supervisor
LA Burdick Chocolate
Cambridge, MA
10.2023 - 01.2024
- Performed opening and product set-up
- Assisted with training and mentorship of new team members
- Assisted with merchandising, placing and receiving orders, inventory count, and rotation of product
- Demonstrated diligence and preciseness in the presentation and serving of chocolates, beverages, and pastries.
- Complied with company policies, objectives and communication goals.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Barista
LA Burdick Chocolate
Cambridge, MA
07.2022 - 01.2023
- Advanced in barista knowledge
- Generated business growth
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace.
Education
Bachelor of Science - Accounting and Finance
University of Massachusetts Boston
Boston12-2024
Skills
- Stress Tolerance
- [Software] Proficiency
- Process Improvement
- Industrial Hygiene
- Finance
- Goal Setting and Achievement
- Data Entry
Timeline
Bank Teller
Citizens Bank
02.2024 - Current
Seasonal Supervisor
LA Burdick Chocolate
10.2023 - 01.2024
Barista
LA Burdick Chocolate
07.2022 - 01.2023
Bachelor of Science - Accounting and Finance
University of Massachusetts Boston
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