Vera Biryuk

• Managed and supervised team of between 4-15 employees in daily operations. Responsibilities to ensuring high productivity and quality standards were met by company policies.
• Provide training for new employees.
• Implemented new projects myself and pass experience to team.
• Monitored employee productivity levels on a regular basis to identify areas of improvement.
• Maintained positive working relationship with fellow staff and management.
• Monitored employee attendance, addressing any punctuality or absenteeism issues.
• Prepared and presented reports on team performance, challenges, and achievements to senior manager.

• Set specific goals for projects to measure progress and evaluate end results.
• Maintained open lines of communication with senior management, reporting team progress and challenges.
• Participated in regular meetings with senior leadership to provide updates on team progress.
• Oversaw training and development programs to enhance team skills and knowledge.

• Received document through FedEx needed to be sorted, scanned, indexed into the system, after scanning is complete review each individual document of each kind based on company procedures and rules.
• Review original documents, proceed with process and preparing for submission to counties both ways electronically and mailing.
• Process documents after its returned from counties.

• Prepare medical supplies orders for customers.
• Calling Medical Insurances for denials on medical supplies orders.
• Serving customers over the phone/ in Pharmacy with their needs.

•Scheduling and following up about patients appt.

•Checking out patients completed dental procedure.

•Calling medical Insurances for eligibility and benefits.

•Assisting dentist when needed.

• Packing and Shipping completed orders to Clients to different countries in the world.
• Keep Inventory of supplies for couple months ahead.

• Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
• Memorized official and off-menu coffee and tea preparations.
• Keeping coffee shop and appliances neat.
• Prepare food/supplies for each day and Inventory for month ahead.