Accounting Assistant
9 MonthsAIFS Educational Travel | 03.2019 - 12.2019
- Processed accounts payable invoices for host families in au pair program.
- Enrolled host family in payment plans.
- Sent email and phone reminders for overdue invoices.
- Answered questions about account statements.
- Managed incoming hotline calls to assist clients and routed calls to appropriate staff members.
Placement Assistant
1 Year 11 MonthsAIFS Educational Travel | 04.2017 - 03.2019
- Supported au pair placement by matching applicants with host families.
- Worked with placement coordinators, community counselors, families, and staff to resolve placement questions.
- Informed international applicants about placement opportunities and next steps.
- Maintained Excel spreadsheets to track placement status of au pair applicants.
- Responded to hotline inquiries and directed calls to appropriate staff.
Retail Management Assistant
1 Year 5 MonthsTedi Gmbh & CoKG | 08.2009 - 01.2011
- Trained and supervised new staff at register and in store.
- Prepared work schedules for part-time and full-time staff.
- Recorded daily sales, maintained bookkeeping records, and deposited funds with banking institutions.
- Managed register and unpacked merchandise.
- Received deliveries, checked incoming items, and handled shipment intake.
Administrative Receptionist
2 Years 1 MonthPlus One Health Management | 03.2015 - 04.2017
- Greeted guests and provided check-in support.
- Ordered and received office supplies through eRequester.
- Processed weekly payroll for add-on services, including personal training sessions and massage services.
- Prepared month-end enrollment and billing status reports for management review.
- Printed and updated daily employee schedules.
- Updated spreadsheets with monthly enrollment and cancellations.
- Sent work orders to the facilities department for necessary repairs. to facilities department.
- Modified spreadsheets to reflect monthly enrollment and cancellation data. with monthly enrollment and cancellations
- Proofread and edited internal newsletters and SOP book.