Vera Monroe
Cheney,WA
Summary
Dedicated and empathetic individual with a background in emotional support and customer service. Skilled in problem-solving and effective communication, with a commitment to providing exceptional care and assistance. Eager to contribute to a supportive and positive environment.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Spokane, Washington
10.2022 - Current
- Assisted customers in selecting products and answering beverage-related questions.
- Educated customers on promotional items and seasonal offerings effectively.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Certified Nursing Assistant
HCR ManorCare
Vancouver, Washington
09.2021 - 09.2022
- Provided emotional support to residents and families during difficult times.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Education
Bachelor of Arts - Psychology
Eastern Washington University
Cheney, WA06-2026
Associate of Science - Biology
Clark College
Vancouver, Washington, WA06-2023
Skills
- Emotional support
- Effective communication
- Record keeping
- Critical thinking
- Problem solving
Timeline
Barista
Starbucks
10.2022 - Current
Certified Nursing Assistant
HCR ManorCare
09.2021 - 09.2022
Bachelor of Arts - Psychology
Eastern Washington University
Associate of Science - Biology
Clark College