Vera Taylor
Data Entry Clerk
Wetumpka,AL
Summary
Customer Service experience with 17 years at Walmart, excelling in transaction processing and understanding customer needs. Proven ability to maintain confidentiality while managing data entry tasks at Alabama Sheriffs Youth Ranches for over 21 years. Adapt to building strong client relationships and remaining calm under pressure, while ensuring high levels of customer satisfaction.
Staying professional with high standards and focus on results, and providing exceptional service. Known for reliability and environmental change, and ensuring a positive outcome. Ability to multi task with various jobs.
Overview
22
22
years of professional experience
Work History
Customer Service Associate
Walmart
01.2008 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted with bill payment, money transfers, check cashing, money orders, and merchandise returns or exchanges.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Cross-trained and backed up other customer service managers.
Data Entry Clerk
Alabama Sheriffs Youth Ranches
04.2004 - 08.2025
- Entered and updated data accurately in company databases.
- Assisted in maintaining organized records for efficient retrieval.
- Conducted regular data verification to ensure accuracy and consistency.
- Organized, sorted, and checked input data against original documents.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Answered multiple phone lines.
- Processed mail as needed.
- Assisted others with daily task.
Education
GED -
Skills
- Greet and assist customers
- Refunds and exchanges
- Transaction processing
- Calm under pressure
- Understanding customer needs
- Data entry
- Computer skills
- Clerical support
- Multi-line phone systems
- Inbound and outbound calling
- Customer data confidentiality
- Microsoft office
Timeline
Customer Service Associate - Walmart
01.2008 - Current
Data Entry Clerk - Alabama Sheriffs Youth Ranches
04.2004 - 08.2025
Adult Education Center Elmore - GED,
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