Vercey Traxler
Las Vegas,nv
Summary
Small business owner for six years at Verceytraxler LLC, specializing in customer relations and inventory management. Skilled in fostering strong client relationships and driving profitability through strategic marketing initiatives. Adept at navigating high-pressure situations while ensuring exceptional service and satisfaction.
Overview
17
17
years of professional experience
Work History
Owner
Verceytraxler LLC
Desert Hot Springs, CA
12.2018 - Current
- Managed day-to-day business operations.
- Implemented inventory management systems to track product availability.
- Created marketing materials to promote products and services effectively.
- Monitored financial performance to maintain budgetary compliance and profitability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Administrative Assistant
Ross & Ornstein LLC
Minneapolis, MN
02.2013 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Customer Service Representative
US Bank
Saint Paul, MN
05.2009 - 01.2013
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining professionalism and accuracy.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Business Administration
Allied American University
05.2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Business administration
- Sales management
- Customer service
- Inventory tracking and management
Timeline
Owner
Verceytraxler LLC
12.2018 - Current
Administrative Assistant
Ross & Ornstein LLC
02.2013 - 06.2018
Customer Service Representative
US Bank
05.2009 - 01.2013
Associate of Arts - Business Administration
Allied American University