Verenice Martinez
Los Angeles,CA
Summary
Lively sales professional with a proven track record at Pandora Jewelry, excelling in customer engagement and product knowledge. Bilingual communicator skilled in point-of-sale systems and hospitality management, I thrive in fast-paced environments, ensuring exceptional service and training staff to uphold high standards. Passionate about creating memorable customer experiences.
Overview
4
4
years of professional experience
Work History
Sales Associate
Pandora Jewelry
Culver City, California
06.2024 - Current
- Assisted customers in selecting jewelry pieces for special occasions.
- Maintained knowledge of current product lines and promotions.
- Processed sales transactions using point-of-sale systems efficiently.
- Organized merchandise displays to enhance customer experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Shift Supervisor
California Chicken Cafe
Los Angeles, California
04.2022 - 09.2024
- Ensured positive customer experiences through attentive service and hospitality.
- Enforced health and safety regulations to maintain a safe work environment.
- Trained new employees on company policies and food safety standards.
- Supervised daily operations and staff during high-volume service periods.
- Managed store opening and closing procedures efficiently.
- Balanced workstations to optimize workflow and productivity.
- Conducted food safety training to uphold compliance standards.
Team Member
Jamba Juice
07.2021 - 04.2022
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with coworkers and managers to achieve operational goals.
- Maintained store cleanliness and safety standards for optimal shopping environment.
- Provided excellent customer service by greeting and assisting guests.
Education
High School Diploma -
Apex Academy HS
Los Angeles, CA10-2024
Skills
- Bilingual communication
- Point-of-sale systems
- Hospitality management
- Leadership skills
- Multi-tasking abilities
- Effective communication
- Food safety practices
- Personable demeanor
- Time management strategies
- Technology proficiency
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Pandora Jewelry
06.2024 - Current
Shift Supervisor
California Chicken Cafe
04.2022 - 09.2024
Team Member
Jamba Juice
07.2021 - 04.2022
High School Diploma -
Apex Academy HS