Verenice Ramirez
Dallas
Summary
Dynamic sales professional with a proven track record at Alpa Insurance, excelling in insurance policy administration and customer service. Cultivated strong client relationships, driving repeat business and referrals. Adept at payment processing and conflict resolution, consistently achieving sales targets while enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Auto insurance sales
Alpa Insurance
Duncanville
03.2026 - 04.2026
- Sold new insurance policies, achieving daily sales targets
- Cultivated strong customer relationships, leading to repeat business and referrals
- Processed payments via cash, card, and phone for auto insurance premiums
Sales Bdc
Clay Cooley
Irvine
04.2024 - 11.2024
- Demonstrated product knowledge and addressed customer inquiries, contributing to increased sales
- Built strong customer relationships, leading to repeat business and referrals
- Resolved customer complaints promptly and professionally, enhancing customer satisfaction
Front Desk Concierge
Friendly Chevrolet
Dallas
06.2022 - 08.2022
- Coordinated concierge desk operations, ensuring timely and efficient fulfillment of guest requests
- Oversaw daily front desk operations, delivering prompt service and adhering to organizational standards
- Organized and maintained front desk area to uphold a professional appearance
Crew Member
McDonald's
Duncanville
02.2022 - 03.2022
- Adhered to food safety procedures, achieving a perfect health inspection rating
- Prepared food items and ensured proper serving temperatures for quality assurance
- Executed cash handling procedures to maintain accuracy and minimize losses
Crew Member
KFC
Duncanville
11.2020 - 11.2021
- Followed all food safety procedures, resulting in a perfect health inspection rating
- Prepared food items and maintained proper serving temperatures to uphold quality standards
- Executed cash handling procedures, ensuring accuracy and minimizing potential losses
Education
Pace High School -
Pace High School
Duncanville04-2026
Skills
- Insurance knowledge
- Insurance policy administration
- Payment processing
- Telemarketing
- Customer service
- Risk assessment techniques
- Strong multitasking
- Conflict resolution
- Guest relations
Timeline
Auto insurance sales
Alpa Insurance
03.2026 - 04.2026
Sales Bdc
Clay Cooley
04.2024 - 11.2024
Front Desk Concierge
Friendly Chevrolet
06.2022 - 08.2022
Crew Member
McDonald's
02.2022 - 03.2022
Crew Member
KFC
11.2020 - 11.2021
Pace High School -
Pace High School