Verenise Solis-Valdez
Summary
Dynamic team leader with a strong background in delivery management and customer service. Bilingual communicator skilled in inventory management and logistics, dedicated to driving operational success and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Snack Driver
Associated services
San Jose, California
09.2024 - Current
- Managed multiple routes efficiently while ensuring that all tasks are completed on schedule.
- Assisted in loading and unloading cargo as needed for efficient operations.
- Communicated effectively with management regarding route changes or delays.
- Ensured timely delivery by optimizing travel routes and minimizing delays.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Vending Route Driver
Canteen Vending
Fremont, California
05.2023 - 09.2024
- Supplied diverse customers with key products according to established schedules and quantities.
Processed orders using Microsoft Excel
Cultivated strong customer relationships to enhance product promotion.
Delivered truckloads to customer sites daily, ensuring completion of necessary paperwork.
Provided exceptional customer service to maintain high satisfaction levels.
Executed unloading and reloading of delivery items with precision.
Adhered to safety regulations, achieving a clean driving record without accidents.
Conducted daily vehicle inspections prior to operation to ensure safety standards.
Mk Attendant -Lead
Google Nest
Palo Alto, California
11.2018 - 05.2023
- Collaborated with cross-functional teams to define features for user-friendly products and workflow tools.
Promoted customer satisfaction by resolving issues with knowledgeable service.
Maintained open communication with team members, resulting in successful project outcomes.
Recognized for delivering exceptional customer service and support.
Conducted inventory counts and supply audits to ensure accuracy.
Monitored commuter feedback to identify areas for improvement in transit systems.
Achieved project goals through teamwork with diverse colleagues and addressing product-related issues.
Lead Truck Driver
Bluestar Refreshments Services
Fremont, California
02.2014 - 10.2018
- Utilized pallet jacks and forklifts for efficient loading and unloading of materials from trucks.
Maintained load integrity through proper securing and placement techniques.
Coordinated paperwork for timely customer goods delivery.
Transported necessary tools and supplies to vehicles, returning items to storage post-use.
Ensured cleanliness of assigned vehicle throughout shift duration.
Optimized loading efficiency by strategically placing bins, carts, and containers.
Organized warehouse inventory following established procedures for easy access.
Reviewed work orders to identify required materials and meet deadlines.
Education
GED -
Campbell Adult And Community Education
San Jose, CA01-2010
Skills
- Team leadership
- Delivery management
- Quick learner
- Bilingual
- Effective communication
- Customer service excellence
- Commercial transportation
- Vehicle maintenance
- Inventory
- Equipment operation
- Product inspection
- Payment collection
- Merchandise sales
- Team collaboration
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Snack Driver
Associated services
09.2024 - Current
Vending Route Driver
Canteen Vending
05.2023 - 09.2024
Mk Attendant -Lead
Google Nest
11.2018 - 05.2023
Lead Truck Driver
Bluestar Refreshments Services
02.2014 - 10.2018
GED -
Campbell Adult And Community Education