Verisha Holt-Mannings
New Windsor,NY
Summary
Experienced professional with a proven track record in a fast-paced, team-oriented environment. Seeking an exciting transition into a new field. Recognized for effective team leadership, conflict resolution, and implementation of impactful community programs. Eager to apply transferable skills in a fresh and challenging role utilizing expertise in working with the elderly, families, and staff. Known for exceptional multitasking abilities and adaptability in learning new tasks. Thrives in high-stress situations. Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. Social service experience includes counseling, case management, quality assurance, directing, service coordination, form creation, communication with outside agencies, and policy writing. Possesses extensive knowledge of the multi-issues and diseases faced by the geriatric population gained from over 15 years of experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Social Work
Nyack Ridge Rehab and Nursing Center
01.2019 - Current
- Develop and implement department policies and procedures
- Develop and implement “Meds to bedside” with local Pharmacy
- Identified and implemented computerized discharge planning
- Admissions assessment and discharge planning for 160 beds
- Attend all Department head meetings and interface on administrative level with families
- Assist families in understanding the Dementia process and need for long term placement
- Supervise SW assist and SW daily
- Oversee the clinical consultant services of Psychiatry and Psychology
Social Services Consultant
Dumont Care Center
01.2019 - Current
- Support the co-ordination and integration of team learning activities
- Audit 200 facility policies and procedures
- Ensure completion and accuracy of all psychosocial Assessments, care plans and documentation of resident’s charts
- Conducted thorough needs assessments to accurately identify client requirements and develop appropriate solutions.
Patient Relations Representative
Kings Harbor Multi-Care Center
01.2008 - Current
- Prescreen newly referred patients in hospital setting prior to admissions
- Resolve any complaints and ensure quality service on 720 sub-acute units
- Liaison and advocate for residents in the facility
- Coordinated language interpretation services when needed, ensuring clear communication between diverse patient populations and medical staff members.
- Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
Migrant Social Worker
Platinum Community Care
05.2023 - 11.2024
- Conduct client intake, assessment, re-assessment, and follow-up: registering clients, completing a benefits screening, and collecting necessary supporting documentation as needed
- Coordinate a service plan to ensure needed services are provided and where applicable, referrals to other service providers are made
- Provide information, entitlement counseling, benefit application assistance, emergency assistance, and advocacy services as needed
- Immigration Services: Support immigrants with a host of immigration application assistance including green card applications, citizenship applications, work authorization, sponsorship assistance, fee waiver applications, etc
- Resettlement Services: New immigrants need support acclimating to a new country and may need specialized assistance with accessing English language classes, housing, and employment assistance, etc
- Translation Services: Assist clients by reviewing, translating, and explaining documents brought in or disseminated by US Immigration Services
- Maintain 40 electronic case records of all services provided in client management
- Compile statistics, prepare reports and other required records utilizing the record keeping system mandated by SJCC as well as funder mandated systems where required
- Maintain familiarity with immigration and entitlement service programs and procedures
- Proven ability to learn quickly and adapt to new situations.
Director of Social Work
Highland Rehab and Nursing Center
01.2016 - 01.2019
- Developed and implemented department policies and procedures
- Developed and implemented “Meds to bedside” with local Pharmacy
- Identified and implemented computerized discharge planning
- Admissions assessment and discharge planning for 100 beds
- Attended all Department head meetings and interface on administrative level with families
- Assisted families understand the Dementia process and need for long term placement
Sub-Acute Unit Social Worker
Kings Harbor Multi-Care Center
01.2008 - 01.2016
- Interfaced with facility departments and outside agencies in order to provide complete plan of care and to facilitate services
- Established rapport with residents, family members and colleagues in order to assist residents in coping and self-advocating effectively to have their needs met
- Linkage with concrete services
- Liaison between family and interdisciplinary team members
- Provided unit coverage as assigned for 720 beds
- Ensured that all Social Work documentation is completed in accordance with facility policy and procedures as applicable
- Participated in interdisciplinary meetings and in-services as assigned
Education
Master of Science - Mental Health Counseling
Mercy College
Dobbs Ferry, NY08.2007
Bachelor of Arts - Psychology
Marymount College
Tarrytown, NY05.2000
Skills
- Client advocacy
- Quality improvement
- Motivational interviewing
- Policy analysis
- Clinical supervision
Certification
- A member of Phi Delta Kappa Honor society
- Proficient in EMR (SigmaCare). Matrix and Point Click Care EMR
- Certification in Bereavement Counseling from Calvary Hospital
- Certified IPRO Screener for Nursing Homes
Timeline
Migrant Social Worker
Platinum Community Care
05.2023 - 11.2024
Director of Social Work
Nyack Ridge Rehab and Nursing Center
01.2019 - Current
Social Services Consultant
Dumont Care Center
01.2019 - Current
Director of Social Work
Highland Rehab and Nursing Center
01.2016 - 01.2019
Patient Relations Representative
Kings Harbor Multi-Care Center
01.2008 - Current
Sub-Acute Unit Social Worker
Kings Harbor Multi-Care Center
01.2008 - 01.2016
Bachelor of Arts - Psychology
Marymount College
- A member of Phi Delta Kappa Honor society
- Proficient in EMR (SigmaCare). Matrix and Point Click Care EMR
- Certification in Bereavement Counseling from Calvary Hospital
- Certified IPRO Screener for Nursing Homes
Master of Science - Mental Health Counseling
Mercy College