Verita Moli Lemaota
West Valley City,UT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Health Survey Interviewer
Public Health Survey Center
Salt Lake City, UT
04.2024 - 07.2024
- Explained survey objectives and procedures to interviewees.
- Adjusted scripts to better target needs and interests of specific individuals.
- Enhanced respondent engagement by employing active listening skills and demonstrating empathy throughout the interview process.
- Improved survey response rates by developing rapport with respondents and utilizing effective communication skills.
Quality Assurance Inspector
Armada Nutrition
Salt Lake City, UT
01.2023 - 07.2023
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
- Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
- Fixed identified issues to increase productivity and boost workflows.
- Created and achieved product quality objectives and met product specifications.
- Documented testing procedures for developers and future testing use.
Front Desk Receptionist
South Pacific Watersports
Utulei, AS
10.2022 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Lead Consultant
Unifi Aviation
Salt Lake City, UT
06.2022 - 10.2022
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Determined areas for improvement and implemented processes to alleviate problems.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
Education
High School Diploma -
Samoana High School
Pago Pago, AS06.2021
Skills
- Computer Programming
- Group Presentations
- Quality Processes
- Quality Assurance
- Quality Assurance Controls
- Product Development
- Customer Service
- Customer Support
- Data Entry
- Problem-solving skills
Timeline
Health Survey Interviewer
Public Health Survey Center
04.2024 - 07.2024
Quality Assurance Inspector
Armada Nutrition
01.2023 - 07.2023
Front Desk Receptionist
South Pacific Watersports
10.2022 - 12.2022
Lead Consultant
Unifi Aviation
06.2022 - 10.2022
High School Diploma -
Samoana High School