Anthony Drisdell
Chicago,IL
Summary
A dedicated professional with extensive experience in team leadership, customer service, and data collection. Proven track record of fostering collaborative environments while delivering exceptional service. Possesses strong organizational skills with a demonstrated ability to manage diverse responsibilities efficiently and effectively.
Overview
7
7
years of professional experience
Work History
Field Interviewer for the National Survey on Drug Use and Health
RTI International-North Carolina
Chicago, IL
08.2022 - 01.2023
- Represented the National Survey on Drug Use and Health during essential data collection activities.
- Operated as part of a nationally recognized organization contracted by the Federal Government, conducting surveys across diverse demographics.
- Assisted in gathering critical data to inform substance use and mental health treatment needs across various geographic levels.
- Identified trends over time to aid in public health policy-making and service delivery by accurately collecting respondent data.
- Engaged effectively with diverse populations to encourage participation in sensitive studies, ensuring the integrity of the data collected.
Uber Driver
Uber Technologies Inc.
Chicago, IL
09.2019 - 01.2023
- Delivered reliable and safe transportation services to customers using the Uber application.
- Ensured a positive passenger experience by maintaining a clean and comfortable vehicle and welcoming riders.
- Utilized GPS and mapping tools for efficient navigation, adapting to real-time traffic and weather conditions.
- Communicated effectively with riders to coordinate pickups and manage expectations proactively.
- Adhered to all traffic regulations, emphasizing safety and responsible driving practices.
Transitional Housing Intake Specialist
Alliancecare360
Chicago, IL
07.2024 - 05.2025
- As Transitional Housing Intake Specialist's my primary responsibility is to assess potential clients for eligibility, gather required documentation, and connect them with appropriate resources and housing options.
- This includes conducting intake interviews, evaluating needs, and providing referrals to community agencies. I was the first point of contact for potential clients experiencing homelessness and looking for transitional housing and services.
- This includes answering calls from those seeking assistance, completing applications and in-person or virtual interviews, providing resources, assessing the appropriateness for the housing program, and presenting the information to case management and program staff.
Team Lead Community Health Worker
Alliancecare360
Chicago, IL
02.2023 - 04.2024
- Implemented effective strategies to enable team members in achieving operational goals.
- Delegated tasks to team members based on individual strengths and provided necessary training.
- Fostered an inspiring team atmosphere by promoting open communication and providing support.
- Established clear, measurable team goals and monitored progress through performance evaluations.
- Motivated team members and facilitated team-building activities to enhance collaboration.
Staffing Coordinator
TNN / Total Nursing Network
Chicago, IL
10.2018 - 01.2020
- Scheduled and supervised nursing staff to meet patient care requirements effectively, ensuring continuous service coverage.
- Conducted interviews and processed applications to onboard suitable candidates for various healthcare positions.
- Verified qualifications and credentials, matching healthcare staff with client facilities based on their skills.
- Maintained accurate documentation of staffing activities, including employee schedules and client requirements.
- Provided administrative support to enhance team operations, aligning staffing services with organizational objectives.
Education
Associate of Arts - Liberal Arts and Sciences
Black Hawk College
Moline, IL01.1994
Associate of Arts - General Studies
Kaskaskia College
01.1993
Skills
- Customer Support
- Training
- Problem Solving
- Case Management
- Individual/Group Counseling
- Presentation Skills
- Supervising
- Public Relations
- Training & Development
- Call Center Management
- Microsoft Office Suite
- Data Collection
- Delivery Driving
- Interviewing
- Social Work
Timeline
Transitional Housing Intake Specialist
Alliancecare360
07.2024 - 05.2025
Team Lead Community Health Worker
Alliancecare360
02.2023 - 04.2024
Field Interviewer for the National Survey on Drug Use and Health
RTI International-North Carolina
08.2022 - 01.2023
Uber Driver
Uber Technologies Inc.
09.2019 - 01.2023
Staffing Coordinator
TNN / Total Nursing Network
10.2018 - 01.2020
Associate of Arts - Liberal Arts and Sciences
Black Hawk College
Associate of Arts - General Studies
Kaskaskia College
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