VERLAINA JOHNSON
Philadelphia,PA
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EPIC.
Overview
8
8
years of professional experience
Work History
Front Office Assistant
NovaCare Rehabilitation
Conshohocken, PA
02.2026 - Current
- Managed patient scheduling and appointment coordination to enhance operational efficiency.
- Assisted with insurance verification and patient intake processes, ensuring accurate documentation.
- Supported front desk operations by greeting patients and addressing inquiries promptly.
Special Education Paraprofessional
Mastery Charter Shoemaker
Philadelphia, PA
10.2025 - 02.2026
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Provided one-on-one support to students, fostering academic and social development in classroom settings.
- Collaborated with educators to adapt instructional materials, enhancing accessibility for special needs learners.
- Monitored student behavior and progress, ensuring a safe and supportive learning environment.
- Served as a co-teacher supporting students with autism and intellectual disabilities in an inclusive classroom setting.
- Adapted lesson materials and instructional methods to accommodate individualized learning needs.
- Assisted in implementing individualized education plans (IEPs) and behavioral support strategies.
- Fostered social and emotional growth through consistent encouragement and modeling appropriate behaviors.
- Collaborated closely with special education teachers, therapists, and families to ensure cohesive support.
ICU Unit Secretary
Children’s Hospital of Philadelphia
King of Prussia, PA
01.2025 - 10.2025
- Maintain accurate and confidential patient records, including admission and discharge documentation
- Provide clerical tasks such as typing, filing, faxing, emailing, and managing supplies
- Triage calls and respond to inquiries
- Work closely with nurses, physicians, and other healthcare staff to ensure smooth patient care
- Enter Patient information into electronic medical record systems
- Assist new hires and provide employee support
- Order supplies for unit
- Admit and discharge the patient using the hospital electronic system
Childcare Educator
Germantown Academy
Fort Washington, PA
12.2022 - 08.2024
- Created monthly, weekly, and daily lesson plans that are tailored to age-appropriate PA standards
- Instructed and Modeled children ages 6 weeks -4 years old in health and personal habits, such as eating, resting, social emotional skills, and toilet habits
- Researched and facilitated educational games and activities designed to develop key early child developmental skills, such as fine motor control and language development
- Implemented tracking tools to evaluate successes and areas in need of improvement.
- Delivered safe and efficient childcare services to 40 children ages 6 weeks to 4 years old
- Provided a loving learning environment that fostered successful early childhood development
Patient Care Technician
Invo Healthcare
Norristown, PA
12.2022 - 04.2023
- Assisted Students with multiple behavioral disabilities with plans to meet their desired behavioral goals specified on their Behavioral Support Plans
- Gathered, organized, and analyzed data on student needs and progress.
- Implemented tracking tools to evaluate successes and areas in need of improvement.
- Assessed and document student progress with established goals.
Reading Intervention Teacher
Mastery Charter Schools
Philadelphia, PA
04.2019 - 06.2022
- Delivered effective, engaging and differentiated classroom instruction to a range of neurodiverse students.
- Assisted Students with multiple behavioral disabilities with plans to meet their desired behavioral goals specified on their Behavioral Support Plans
- Developed and implemented program policies, procedures, and standards
- Developed and implemented program evaluation and assessment tools around the created curriculum
- Collaborated with teachers to assess needs, set objectives, and discuss strategies.
- Gathered, organized, and analyzed data on student needs and progress.
- Taught phonics and reading to individual and small groups.
AmeriCorps
City Year of Philadelphia
Philadelphia, PA
01.2018 - 06.2018
- Organized and executed after-school activities for students
- Coached and mentored 5th-grade students in Math & Literacy
- Tracked & Documented data to design and execute lesson plans
- Aided Students in improving their Social and Emotional Skills
- Participated in service-learning opportunities and projects in low-income areas
- Partnered with lead teacher for classroom support
Education
Associate of Arts - Middle Grades Education
Community College of Philadelphia
Philadelphia03.2016
Skills
- Certified in child and infant CPR
- Behavioral intervention strategies
- Proficient in managing disputes
- Problem-solving skills
- Proficient in Microsoft Word
- Microsoft PowerPoint
Timeline
Front Office Assistant
NovaCare Rehabilitation
02.2026 - Current
Special Education Paraprofessional
Mastery Charter Shoemaker
10.2025 - 02.2026
ICU Unit Secretary
Children’s Hospital of Philadelphia
01.2025 - 10.2025
Childcare Educator
Germantown Academy
12.2022 - 08.2024
Patient Care Technician
Invo Healthcare
12.2022 - 04.2023
Reading Intervention Teacher
Mastery Charter Schools
04.2019 - 06.2022
AmeriCorps
City Year of Philadelphia
01.2018 - 06.2018
Associate of Arts - Middle Grades Education
Community College of Philadelphia